Due to their custom nature , all made to order pieces are final sale. If your product arrives damaged, please email us at shoppe@westofmaindesign.com within 48 hours of delivery with a detailed and clear description of the damages in question, include your order number, shoot and attach multiple clear, in-focus photos of the damaged product and any damages to the original packaging, including the box in which it arrived. Offer applies to full-priced merchandise only and is only valid on in-stock items and select pre-order items where indicated. Prices as marked reflect discount at time of checkout. Damages or defects or missing items must be noted on the receipt with the carrier. These variations are not considered defects and, therefore, are not classified as items eligible for return or damage claims. Please feel free to contact us if youd like to know if an item youre interested in is in stock. Subscribe to our mailing list for 10% off your first order, and keep track of our special offers, product launches,and insider exclusives.
If you are shipping to a remote or rural location, please be advised there may be additional delivery fees.
Width: 18" If you refuse your furniture, artwork, lighting, rug, and/or mirror delivery due to damage or manufacturing defect, the piece will be brought back to the local delivery terminal. We are happy to hold onto your order for a few days, however, please do attempt to pick up your complete order as soon as possible after purchasing and being alerted to its arrival at our warehouse. 7728803EN3-962 Shipping costs to send the item back to our store warehouse will be the responsibility of the buyer.
Please note, tracking information is limited for shipments and we cannot guarantee a delivery date on International deliveries. There should ALWAYS be a shipping cost for each order. Please reach out to us at, for the most up to date timeline. Kindly note, replacements can only be for the same piece and are subject to availability. Once you receive your piece, you are responsible for inspecting the item and pointing out any damages you find before signing the docket.
We only accept returns on eligible items indicated below. Before the White Glove representative leaves your location, they will require a signature confirming that you acknowledge there was no damage to your order. Please browse the site, let us know what interests you and what youre looking for. Shipping rates change daily and we, as a local business, are committed to providing you the best possible rates. If you have an APO address, please contact us in advance of making purchases to confirm the item(s) you are interested in can be shipped to your address via USPS. We will contact you with a quote after your order is placed. As standard, we use high-strength SSL encryption to protect your details. Hide DetailsShop now. Follow the "Installation Guide" included in lamp packaging.
We are delighted to offer a 14-day returns policy, contact us if you would like to make a return.


contact you via phone, email or text to schedule a delivery date and time that works for you. This does not apply to any made-to-order pieces. As a company that takes data security and privacy very seriously, we recognise that information security practices are important to you and you can view our privacy and security policy here. We offer free in-store pick up with in 7 days of purchase, pick up your order in a timely manner, after. If we do not receive the required information / images we will have to deny your claim. This offer has no cash value and is subject to change.
Your shipping fee should be added to your cart at checkout after a postal or zip code is entered. For full delivery information and our terms and conditions of sale, please view our full policy here. When submitting a request to have your item considered for a damage claim, please remember to be kind and courteous to our customer service representatives. Don't worry, we won't share your email with anyone. Please note, the claims process for damaged furniture, artwork, lighting, rugs, and mirrors takes 3-5 weeks to finalize. If there is a refund amount, the refund will be the original amount, less return shipping, duties, and brokerage, a handling fee charge, and less a 25% restocking fee. A cancellation request after 24 - 48 hours incurs a 25% restocking fee to the client.. and are subject to the final sale policy. Orders weighing between 0.1 lbs - 10.0 lbs are $15 USD, Orders weighing between 10.1 lbs - 20.0 lbs are $20 USD, Orders weighing between 20.1 lbs - 40.0 lbs are $40 USD. refunded in the form of a store credit. $419.00, 700FMVNC24A-LED930
Please carefully check the list below to ensure your item qualifies before reaching out for a return. Online orders can be canceled within 24 hours for no charge. Rates are calculated at checkout based on live rates from the United States Postal Service, FedEx or DHL and product weight information.
Items eligible for return or exchange: Items that arrive damaged if notified within 48 hours of delivery or pick-up. Shipping on orders under $50 is $7 USD. in which it arrived. For further information please see our returns policy here. Please do not include your credit card information in any email. Transitional or modern, classic or contemporary, our midsummer surniture sale has something for everyone. Some items will require a signature to complete the delivery. If signed without note of damages, West of Main will not be responsible for any damage or imperfections you may find, and will not provide any compensation. Before the White Glove representative leaves your location, they will require a signature confirming that you acknowledge there was no damage to your order.

You will be contacted prior to or on delivery to complete any necessary payments.
, we will be forced to resell this item to recoup our costs for storage and administration fees. Explore the finishing details andaccessories to make your next decorating project complete.

If you refuse your furniture, artwork, lighting, rug, and/or mirror delivery due to damage or manufacturing defect, the piece will be brought back to the local delivery terminal. Once products have been received back at our warehouse, they will be inspected to ensure they are in their original condition and packaging. Unfortunately, these delays are out of our control, but we will send you an email when we receive your items or have tracking information for shipping to your door. We strive to have all in stock items shipped as quickly as possible. If there is no shipping fee added at your checkout session, our team will contact you with the proper price to ship your order to you. Cost of shipping to International destinations does not include the cost of taxes, tariffs or other customs fees. Refunds will only be processed to store credit within 7 days from the date of receipt. Please measure every entryway into your home and into the desired room. A refund will be issued within 7 bank working days after goods have been received and checked in our warehouse or by the supplier. Please contact us if you would like to cancel an order. 2022 dca LIGHTING. Our shipping costs are calculated by size, shape, weight and distance of shipping address. We are sorry for this inconvenience, we know this is not ideal. Please take multiple in-focus, close ups and wide-angled, full product photos in order for us to easily and clearly reference the damages reported. It is important to read these in full before placing an order.


If not in stock, one of our team members will reach out to you within 2-3 days after you have placed your order.


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For specialised outdoor lighting, we exclusively represent Belgian-based lighting designers, Authentage. of order receipt, so that we may file a damage claim with our manufacturer and include it in your delivery documents.
Please fully inspect your furniture at the time of delivery and communicate any damage or defect to our customer experience team within 48 hours of order receipt, so that we may file a damage claim with our manufacturer and include it in your delivery documents.
We import lighting that inspires us and the types of spaces we aspire to live in, work in and dream in.

Depending on size and contents parcels ship via UPS, USPS, FedEx or DHL. $1,792.00, 700FMEXO1840WW-LED930 ***Kindly note that due to complications due to COVID-19 on the manufacturing and shipping industries, as well as vessel, container, vehicle and driver shortages, all shipping rates provided at time of checkout are ESTIMATES and are subject to change at West of Mains discretion.



Returns are for store credit only. We are here to help you realise your architectural vision. Please reach out to our customer service associates for approval of your return and to initiate the return process. We've boundless plains to share. Not valid in stores.


Custom items may increase lead times for which a customer service representative will contact you to confirm details. Many manufacturers are still quoting 1 year lead times whereas in the past they might have been able to produce in 30 - 90 days.

Shipping Australia-wide.
Socket: 4 - E12 Candelabra For all White Glove delivery, a DEPOSIT will be charged at time of checkout. We will then review and evaluate the condition of the piece.

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