Workplace Flexibility: Full time. As you go through the interview process, make sure to clarify with human resources the exact details of everything mentioned above. Information for the Care, Lifestyle, Tasks, Delivery, Lodging and Trasportation sectors. Given the importance placed upon delivering extraordinary customer care at American Express, we see it as essential to attract and develop talented people by: Help propel your team and its business partners to success. Inevitably, some customers will be upset, and you will have to diffuse the situation and maintain your composure. Each phone call will present a unique scenario in which youll consult with card members to address their concerns and needs, promote the benefits of American Express credit cards, update customer account information, and ensure goodwill on behalf of the company. Efferent Media, Five Points Cafe, Reservoir Films, USXpress INC, Sears Portrait Studio, Joann Fabric Birch Communications, Emporia Holiday INN, IHOP. Coordinate with insurance underwriters, agents, clients and other insurance companies to evaluate clients' application for insurance, coverage, renewals and claims; Recalculating customer costs when policy changes lead to changes in prices. Shift flexibility requirements, American Express offers a fantastic and diverse working environment. Offered alternative solutions where appropriate with the objective of retaining customer's business. Get new jobs delivered straight to your inbox each week! 2022, Hiring Products Limited, All rights reserved. But what is this new sharing economy and how does it work? Nobody wants an employee who doesnt show up to work without giving notice or is consistently late every single day. You will be required to locate a provider who meets our connectivity requirements and arrange connections. Information for freelance consultants and gig workers. Brett Helling is the founder of Gigworker.com. klm amex Virtual Platinum Customer Care Professional; May include 2,000 Sign on Bonus. Help us maintain the quality of jobs posted on PowerToFly. American Express is one of the most respected (employer) brands around the world. Thats why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. From there your classroom training will be virtual and on the job training will be Hybrid (required to work onsite two days per week). The basics of delivering food, groceries, and packages. Phone modem preferred (vs. a wall jack), where available, A secure home office free from background noise or other distractions, High Speed Internet: Dedicated line DSL or Cable (no wireless or satellite ISPs allowed), Residence in one of 49 states where we currently hire (excluding Alaska), Flexibility to work in a 24/7 environment (may include night and weekend shifts), High school diploma or equivalent required; bachelor's degree preferred; education benefits available, This is a virtual, work from home position. Youll also need to be familiar with Windows applications. Get all the help you need to create a professional resume in minutes. Our open creative and collaborative culture is a big part of why we regularly win best workplace awards across the globe. Current American Express employees are not eligible to move from an onsite position to a Home Based position at this time, Workplace Flexibility: Full time. Having a bachelors degree is definitely an added bonus, but its not required. Managed merchandising and membership renewals. Managed charitable donations made by the fan club. This requirement is subject to legally required accommodations. Marketing and business administration classes. You should be prepared to receive a stream of calls on all your shifts.

We support you professionally and personally, and we have your back to help you thrive. Depending on how much youre willing to work, there are both full-time and part-time positions. Handled business transactions in connection with activation of new customer accounts including payments, plan changes and creation of technical and billing cases. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. Direct contact with agents and clients through written and verbal communication. Job Responsibilities : Virtual Platinum Customer Care Professional. We back our colleagues with the support they need to thrive, professionally and personally. The basics of providing safe rides via rideshare services. But if this is the right job for you, youll think of it as more opportunities to help customers, and in turn, to increase your chances of closing sales. The requirements are as follows: In the event there is no American Express-approved provider in your area, but there is a provider that can offers the appropriate cable or DSL connections, American Express would also make available a one-time reimbursement of up to $100 for any set up fees you incur with your provider. We wish you the best of luck in nailing your interview process and becoming part of the AMEX team.

Sign up to connect with companies that trust you to work wherever you work best. Our open, creative, and collaborative culture is a big part of why we regularly win best workplace awards across the globe. So if youre ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career at American Express. Your email address will not be published. Thats why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Created and managed all social media accounts for David Bisbal Fan Club in USA. Were here to support you - within your current workplace or somewhere new. Resolve product or service inquiries by asking probing questions, determining the cause of the issue; selecting and articulating the best solution to drive brand advocacy. Have you ever had an issue with your bank account or credit card provider and needed to talk to a customer service representative? Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtual. This position will supervise the accounts payable, accounts receivable, bank reconciliations, and, The purpose of the role is to create value in the allocated account's portfolio through effective design and implementation of individual account strategies to, Perform varied production tasks under the regular direction of the Supervisor and/or lead person, including but not limited to scheduling, threading and. Your email address will not be published. High performance is rewarded with target driven incentives, The sign on bonus will be paid to eligible individuals in three instalments: $500 after three months of active employment, $500 and after six months of active employment and $1,000 after 12 months of active employment (less applicable deductions). Save my name, email, and website in this browser for the next time I comment. Sign-on bonuses up to $20,000 are available based on specialty and experience. Bilingual, highly motivated, organized and responsible Customer Service Professional with 15 years experience in Customer Service and Marketing, seeking a position in an environment which allows me to apply my expertise in office management, social media marketing, and public relations. Communicated with customers using multiple web-based tools. If you think you might be interested in an American Express work-from-home position in Virtual Customer Care, then make sure to check out the full-time job listingand part-time positions on their job portal. On top of these basic requirements, there are a handful of professional skills youll need to secure a position. This is not only good for American Express but also for you as youll be compensated with additional sales incentives. Collect payments, set up payment arrangements, and provide credit, when necessary. Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality. Created and maintained Fan Club database. United Healthcare, Teleperformance Brownsville, Ri American Express Card Company, Virgin Islands Lott Western Michigan University, Alpha Phi Fraternity. If you decide that a part-time role is more fitting, youll be required to have a weekly schedule of 20 hours. Youll also try to upsell current customers to better American Express products whenever possible. We noticed that your web browser is outdated! Meeting people who boost your career is hard - yet networking is key to growth and economic empowerment. Beyond the worker requirements, there are also some technical requirements youll need to properly set up your workspace and work at home. ", Our RN's have autonomy when caring for patients and use strong assessment skills to quickly identify risk factors and provide quality patient care in a, Types, does word processing and data entry in multiple computer systems. Assisted in promotion, organization, and marketing of artist's 2012-2013 USA and Canada tour in 12 cities. Some people may be quiet, some may be talkative, some may be happy, and some may be mad. The hourly wage for Customer Care Professionalsis around $17. If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters. This is one of the hundreds of CUSTOMER CARE PROFESSIONAL resumes available on our site for free. career coach Save my name, email, and website in this browser for the next time I comment. Your main goal will be to handle any problems that may arise. American Express is one of the most respected (employer) brands around the world. If there isnt an approved provider in your area, American Express will cover your installment fees, and youll be given a monthly allowance to cover the connection cost. If you live within 35 miles of one of our service centers (Sunrise, FL), please review our Careers site for positions located at one of these centers. Meaningful, rewarding work performed with integrity. In short, Virtual Customer Care Professionals for American Express help customers in any way they can. Trinity Financial Services Inc, Sun West Mortgage American Express Customer Care Professional Resume Sample. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. Since building solid relationships with its customers is critical to its business, American Express looks to hire only the best customer service representatives out there. Position Summary: The driver is responsible for driving company vehicles to/from restaurant locations with food products and/or equipment. Gigworker.com is your one-stop-shop for the gig economy. Well go over the responsibilities of this remote job, the worker requirements, the benefits and compensation, and how you can apply. Make sure you read the fine print before applying. What is the gig economy and how does it work? Answers multiple telephone lines; takes calls, screens and relays messages and/or.

Credit card companies specifically American Express hire hundreds of virtual customer care representatives to handle their customer service. Handled clients and agent's questions, complaints, and billing inquiries with courtesy and professionalism to resolve issues. Get new roles delivered straight to your inbox each week! How to get started renting your home on lodging platforms. Salary Range:$20.00 to $21.69Hourly Visit our We're connecting diverse talent to big career moves. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law. A typical day in the life of a Customer Care Professional involves taking customer calls and addressing customer inquiries. Not only is this a great opportunity to get your foot in the door at one of the most recognizable companies on the planet, but you could also use this gig to build your resume and qualify for a whole range of other career opportunities.

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