Now with ShipBob, you can keep your team in sync by approving returns and exchanges, automatically. There is time from Open to Close, Time from Receipt to fully Processed. of all returns to exchanges with Loop. integration Additional charges may apply. It contains pie charts around failed exchanges and overall return vs. exchange rate. Loop doesnt charge any fees or commissions on exchanges. Their on-demand returns portal can be fully branded for a cohesive, end-to-end experience for your customers. Chart C provides a visual depiction of the reasons for returns overall. Imagine a customer needing to email you or complete paperwork to make a purchase. Enter your details below and well be in touch to learn more about your business.

The exchange-first returns platform for growing brands. Send return notification emails from Klaviyo instead of Loop. If the customer selects 'store credit', the Rise 'refund email' will be triggered. With Loop, customers can submit return requests and receive shipping labels any time, day or night. How to activate your Rise & Loop integration. You will now see that the integration is 'Active'! Give customers the best customer experience with an always-on returns page. Copyright Ryder E-commerce by Whiplash 2022. By providing complete returns automation, in-line exchanges, and your own fully-customized returns app, Loop takes the pain out of returns for your team and for your customers. Go to your Shopify admin -> Apps -> open Rise and Loop. See at a glance that everything has been handled! Item Didnt Fit, 2. recommend products when a customer issues store credit or send a discount off their next purchase when they issue a refund.

Your customers get frustrated when waiting for a shipping label. Your customers can immediately use return credit to shop for new products inside your returns portal. Dropshipping, print on demand, migrate your own products, Build custom pages, add video, optimize images, Run ads, be easy to find (SEO), reach out via email or text, Inventory and fulfillment, better shipping, local delivery, Offer discounts, show reviews, sell on different sales channels, Manage finances, measure success, optimize your operations. yayloh makes it easy for customers and retailers to manage their post-purchase journeys digitally. Below your summary metrics, you'll find a Return Curve and Status. The back-end is loaded with features to help you create the ultimate returns experience. Customers can seamlessly swap their products for any new variant. Customers yayloh is a return management platform for online retailers. The overall rating reflects the current state of the app. If you start to see patterns around size differences, perhaps messaging on your product pages about 'runs big' or 'runs small' may help improve your return and exchange rate. It's important to understand if specific products are being returned or exchanged often and the reasons they are returned. Learn more about Loop Returns integrations. Give customers the best customer experience with an always-on returns page. shipbob squarespace shipbob integrations wix partner integration podcast embed The EcoReturns by Saara enables eCommerce businesses to reduce returns by an average of 30% using AI-ML-powered technology. We are going on our fourth year of using Loop! Be the first to provide a review: The Ultimate App for Managing your Business. Shopify Returns, done right. Keep the business running smooth as clockwork by bringing all customized Dashboard of major activities, no matter who they are assigned to. Loop will place the new order within Shopify, triggered by return package movements. Our software is designed for growing Shopify & Shopify plus stores. If many people exchange this product for a separate product (e.g., Product A is always exchanged for Product B), consider using Product B in place of Product A in advertisements. mortars Smooth for the customer and totally hands-free for you. Finally, a single platform to personalize at scale, How-tos for getting started and growth. With Loop, you can offer more exchange options to keep the relationship (and the revenue) alive. Return to the Rise dashboard -> paste the Webhook secret in the 'Insert webhook secret' box (see below): 10. Automate returns Automate returns and get your team's time back. Oversee operations in one place with Clickup | Project Management Software. Use of this website signifies your agreement to the Terms of Use and Privacy Policy. Starting at $165/mo for 1,000 returns/yr, Generates new revenue, delight customers, & increase LTV. This, along with chart B to the right, can help easily identify the products with either the largest negative impact on your business, or the products that perform quite well, are not returned, and can be used as a model for future product development. Bonus: the total amount issued to customers who request an exchange rather than return. To install the app, you simply need to go to Shopify App Store and find this app with keyword Loop Returns. With automated policy rules and shipping label generation, Loop helps to build loyalty post-purchase, saves your team time, and improves your operational efficiency. With Loop, you can create a customizable returns & exchanges application, adaptable to your business rules and policies. The average brand converts 40% (!) The final section contains details for Exchange Orders. Daasity Professional merchants must contact their TAM or support@daasity.comto enable this integration and dashboard deployment. This will direct you to the page where your customers will submit their refund requests. A customer return or exchange should be viewed as another opportunity to interact with a customer and leave them with positive feelings about your brand. When presented a $50 refund, offer $60 to shop your website. Copyright ShipBob, Inc. All Rights Reserved. The upsell feature in the returns portal is also a great add. For customers, the returns process is simple & effective - keeping them engaged & happy with your brand. Startingat$375/mo for 1,000 returns/yr. Notifications proactive about delivery status The customer can then choose to exchange the item or return: 4. You can reduce the time spent managing returns by more than 90%. The most disgusting experience we have ever had working with any app or any company in nearly 10 years of business. If the product is often exchanged for another size, you may want to include comments on your site that this item tends to run large / small. 360 22nd Street Suite 300 Oakland, CA 94612. No matter the number of returns, your customer support team can relax knowing returns are processing in the background with ease. Design a returns system that looks and feels just like your brand. Manage returns automatically as the Loop returns portal enforces your policy automatically. Customers save an average 20% in their first year and are guaranteed 10%. What product are customers exchanging into? If you have difficulty installing the Loop Returns app or want advanced customization then Hura Apps team - a Shopify expert is right here to help you set up for your success in no time. Please contact your Loop Account Manager and ask for the Loop gift card to be disabled (so that your customers only receive the Rise gift card). Or, if you'd like to see the same output for a specific product, follow the instructions here. Chicago, IL 60607. This help article walks you through connecting Loop Returnwith your Shopify store to make any automation. 1 year building apps for the Shopify App Store. You no longer need to share updates back and forth the integration will take care of it, automatically.

Their service is disgusting. accumula 12. You may decide certain events trigger automatic approval (like an item getting dropped at the post office). 288 Mayo Ave., City of Industry, CA 91789. As mentioned above, return reasons for each product can help guide decision making around merchandising and sourcing product and help guide your fulfillment process to ensure customers receive the items they ordered and they are in good condition. 12Return was To save time and improve your shopping experience, auto-magically generate labels and refunds. Loop cuts down on the time it takes to process a return and integrates with your Shopify workflow. square shipbob inc congrs palais des integrations partner based states united york gurufocus squareup Copyright 2022 by Hura Apps. Loop lets you control how and when returns get approved. Reverse logistics that is eco-friendly saves money and increases your value. Loop lets you control how and when returns get approved. Return to Loop -> Click 'Return updated' -> Activate -> Save. Loop Returns makes it easy by allowing customers to return their items and request exchanges all in one platform. Design a returns system that looks and feels just like your brand. The cost of our platform is determined by how many returns you make each month. shippo compares For customers, the returns process is simple & effective - keeping them engaged & happy with your brand. The Rise and Loop integration enable your customers to receive store credit upon returning items to your store. The next section has several views around the time it takes to receive and process returns. Enhances customer experience: all store credit (triggered by a return, refund or via your loyalty program) accumulates in one place, making it simple for customers to keep track of how much store credit they have to spend in your store. Daasity Growth merchants can find this dashboard under Dashboards > Product & Inventory. Go to the Loop dashboard -> Settings -> Developers (see below): 4. cin7 shippit Loop helps Shopify brands make returns effortless, saving you time and leading more customers to exchange than refund. Immediately after receiving an unsatisfactory review, follow-up with options to exchange their products for a different product. Any complaints or queries are dismissed. Is it the same SKU in a different size or a completely different SKU? With features such as returns analytics dashboard, incentive engine, risk assessment, and more sellers get to make data-driven decisions to reduce returns and drive the bottom 12Return is the most trusted cloud-based solution to product returns management in a circular and customer-centric economy. When buying multiple products or a more expensive product, you capture new revenue on the sale. The front-end experience is simple. Shopify brands can automate the entire return process with Loop. variables Loop helps you retain customers through one of the most fragile interactions they'll have with your brand: online returns. prsentation Loop is constantly adding new functionality that adds value to our customers and team and we are thrilled to have them as a partner. Hura Apps is a Vietnam-based Shopify development team. crunchbase Join these and 500+ other brands that are working smarter. It is the most complicated and convoluted procedure. Shop Now: the total amount from the refund that was used to exchange. Too Big), use an open comment box for custom responses, and present different return reasons for different product types.

For customers who have returned items using Loop, the Source of their store credit will appear as Loop Return (see below). Manage returns automatically as the Loop returns portal enforces your policy automatically. integrations What if you could quickly send order data from Shopify to Google Sheets every time an order is created? All Rights Reserved. Loop helps you retain customers through one of the most fragile interactions they'll have with your brand: online returns. Shoppers can return their items with no hassle. The Return Curve shows the average percent of orders returned over a period of time. Our software is designed for growing Shopify & Shopify plus stores. Credit Issued: the total amount of store credit that has been issued in lieu of refunds. Check the most cited reasons for returns. Nearly one month later, my own team dedicating hours each and every day - the app is still not installed. Save time, reduce costs, and retain revenue. Finally, the customer can select to either be refunded with store credit, or via the original payment method: 5. How long is it taking to process a return and receive the returned item? We've mapped the return back to the original order so that we can perform analysis on product-level return rate. This saves even more time for your team and gives customers what they need, when they need it. By providing complete returns automation, in-line exchanges, and your own fully-customized returns app, Loop takes the pain out of returns for your team and for your customers. Return Label, Store Credit, Exchange, Return Policy, Refunds, Manage Returns, Exchanges, Refunds, Return Labels & Credits. Use the Klaviyo customization tools to design perfectly on-brand return notification emails. A return does not have to be a refund. And you may decide higher-risk transactions, like refunds, must be manually inspected first. Most of the apps on Shopify's app store are relatively easy to integrate.

You may also consider reaching out to some customers to better understand why they made the exchange and if Product B better suits their needs. If you see reasons containing quality concerns, you may want to stop sales of this product until you can troubleshoot. Loop Returns is a Shopify app developed by Loop with rating: 4.5/5 based on 14 reviews. Enhances your business management experience: you can manage all of your customers' store credit in a single dashboard with more access and visibility than what is available on Shopify. Summary of Features: 120 N Racine Ave. Suite 100

We help emerging and established brands deliver their brand experience. Connect your Shopify Store seamlessly to the physical world. Why would they have to do it again? You can customize this email from the Rise dashboard -> Email Builder -> Refund email. metafields Loop Returns is a Shopify platform that enables merchants to simplify the returns process and encourage customers to turn returns into exchanges by offering 4 ways to return: exchange, shop now, store credit or refund. Customers will enjoy a seamless return experience that automates the refund and return process so that your team can concentrate on more important work. Give your team more data than ever before. We've been a Loop customer for over 2 years now, having switched from a very basic returns software. Loop Returns manages the exchange / return process, leading to a higher rate of exchanges and quicker cycle times to get returned inventory back in your warehouse. Make it easy for your customer to return the wrong product.

We have since downloaded a cheaper app that we installed within 30 minutes, and had a live chat customer service function that was absolutely helpful. How the integration benefits your business. Order returns, exchange, return label & store credit refunds. You have nothing to lose with WeSupply Labs assists merchants in providing the best customer experience after selling online. Its a great feature that helps you retain more customers and keep your refund rate low. They dont necessarily have to ask to get their money back: they can also demand a different size or new product instead. A fulfillment expert will get back to you shortly. The only support you receive is essentially to figure it out for yourself. Manage your online store more efficiently with both a dedicated Shopify returns service and Whiplashs seamless Shopify integration for maximum clarity and convenience. All the customer has to do to start their return is type in their order number and zip code to view if their items are eligible for return. No User Reviews. Customer service just got a whole lot easier.

Get help personalizing templates or tell us what custom workflows you need. Store Locator One-click suggestions encourage exchanges over refunds. If the order contains a number of items, the customer can select which items to return: 3. Automate Your Entire Returns Process With Loop Returns. webshipper loop This includes your brand's: Gross Sales: the total amount charged to a customer less tax. Take back your time: our branded returns portal handles return requests with the automation you define. With Loop, you can create a customizable returns & exchanges application, adaptable to your business rules and policies.

Turn refunds into revenue retaining exchanges with Loop, the returns platform for scaling Shopify brands. With the top skilled developers, we have done many projects for clients worldwide with high quality, on time and budget. Dealing with customer returns can be a headache. All rights reserved. Prepared for global returns Feel free to contact us at [emailprotected] or in the chat box. BEWARE - Loop will rip you off. And so is this Shopify app.

In the 'Event' box, select "Return updated". daasity metrics We'll help you install and set up the app you want from scratch to a completely working structure that is ready to use for you.

If the customer already has an account with your store, or has made a return previously using the same email address used to purchase the returned item, the store credit will be added into their existing loyalty card. Their app is a rip-off that doesn't function. After that you must click onto Add app to, type your store URL and the app will get installed upon confirmation. 2. Safely install/uninstall Loop Returns app, Integration with any Shopify theme as per specification. To uninstall the app, you simply need to go to https://www.shopify.com/admin/apps, find to Loop Returns app and click the garbage can to uninstall this app. Here are a few use cases to help guide your decision making if you see a product / set of products returned often: The return reasons table gives you granular detail into the return reasons at the overall parent level and a more granular level.

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