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Kind Regards from Mexico, Tania Velzquez Bahia Principe Luxury Sian Kaan, Second day in to visit transport cart crashed and they just left it , also woke up at 4.30 by workmen and lorry's also 3 days without a/c , then moved but overall most of staff was nice but to sack driver and refuse to give accident report , not good enough, Dear Guest, Thank you for choosing us as your holiday destination; it was a great pleasure to welcome you! The room was very spacious and the facilities were well preserved and great for relaxation. Beaches were nice and there was a good set of activities. Free drinks, and the people were very helpful, polite and humble. Booking.com does not accept responsibility or liability for any reviews or responses. Amazing! Todo el hotel impecable. Their Energy and Creativity for sure makes this place special. Are pets allowed at Bahia Principe Luxury Sian Ka'an? the food buffet was excellent. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Good breakfast buffet, and great dinner options. Try again. Hotel, If you are a vegetarian, do not stay here. I've called the #800 and the hotel directly both times I get cut off with getting to a live person. The food arrived within half and hour, fresh and tasty. Your reservation charge will appear on your credit card statement under the name of: VIAJES GRUPO TURISTICO INTERNACIONAL S.A.

I elected to stay in a penthouse - jacuzzi suite, which I loved. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received.

I cant wait for my next visit! We will make sure your stay is nothing else but a great experience once again. They make sure you have all you need all the time. All rights reserved. Extras include a seating area. We hope you give us another opportunity in the future to restore your confidence in our chain and offer you a totally different experience. If you wanted to check out something else, there were always friendly people to help you with ideas and offers as you wish. principe bahia luxury pablo sian ka don shuttle resorts beach akumal tripadvisor Guests are required to show a photo ID and credit card upon check-in. We have more than 70 million property reviews, all from real, verified guests. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. absolutely worth my stay here in Tulum., loved that we had access to the other hotels as well depending on what you were looking for. Something went wrong please try again later.

The vast selection of restaurants and entertainment. If you booked through us and want to leave a review, please sign in first. SK in the past was renowned for the quality of its food in all of the restaurants.

Person on website said they are having issues with phones? facilities, amenities, location, but most of all the staff. Positive comments always motivate the staff to provide excellent service, thank you so much. We are glad to know that you have enjoyed our facilities and the service that was provided during your stay. If you feel like visiting the surroundings, check out Xcacel-Xcacelito (3.4 mi) and Kantenah Bay (14 mi). We tried to hail a cab to go eat dinner at a local restaurant not at Bahia but the cab fare was $40 one way! What food & drink options are available at Bahia Principe Luxury Sian Ka'an? This did not seem to deter guests and we saw many people enjoying a meal or drinking. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff.

Payment at the property is not accepted. Also the pool area was quite dirty (the main pool where the activities were held).

Unpaid reservations will be canceled prior to arrival. We stayed at kore in tulum Last year and had a way better experience. As return guests we knew the high standards of the SK in years past, and were not expecting it to be the same due to C19 on this visit. We have stayed at several of Bahia Principe hotels and this one was definitely the best! great staff.

This is a very nice resort with lots to do in the sister resorts as well- with lots of pools, bars, restaurants and entertainment. Roque- mil gracias por tus atenciones! All content should be genuine and unique to the guest. Best regards, Tania Velzquez Bahia Principe Luxury Sian Kaan, We arrived on a Friday night, it was fine, the weekend was fun until about Sunday when we realized we could make reservations at the restaurants at Sian Kaan and the other Bahia locations such as tulum, coba and akumal. The Adults-Only aspect was useful as well., The hotel was in general good, the food was plenty and well cooked. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. They fixed that, I could check in, but will not allow me to book restaurants as promised, my transfer as promised.

I just got back from my stay and I cannot wait to return. While I understood that the. App does not recognize my reservation. The only way to leave a review is to first make a booking. If you stay at Bahia Principe. This service may contain translations powered by Google. Main buffet- Anabel decorated the breakfast table with flowers, michas gracias Anabel. Yes, in a heart beat. There were a couple of issues with the room but they were addressed by management immediately and maintenance rectified everything within an acceptable 3 days.

He was sent away and told to return after we had eaten!! Own or manage this property? Please enter the dates of your stay and check what conditions apply to your preferred room. Please dont include personal, political, ethical, or religious commentary.

Offering an outdoor pool and a restaurant, Bahia Principe Luxury Sian Kaan - Adults Only - All Inclusive is located in the Riviera Maya town of Akumal. Stuff do really great job there. We've sent you an email so you can confirm your subscription.

We would like to express our appreciation for your comments and for mentioning our staff, they will be so happy to read you. We are glad to know that you have enjoyed our facilities and the service that was provided during your stay. PLEASE NOTE THAT YOU WILL BE ASKED TO PRESENT THE SAME CREDIT CARD AND OFFICIAL IDENTIFICATION AT CHECK-IN. In other hand we are thrilled to read you love the personal attention of our staff. Roque at both Maiko and Alux- this guy deserves a raise!!

It is great to read this amazing review regarding the service received during your previous stay at our hotel. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. We hope you will visit us again and we will do our utmost to accommodate your needs and make your stay enjoyable. If you decide to go to Sian Kaan make sure you have a snack at the Cenotes Snack Bar and ask for Constantino! This was a disappointment. Great food, nice amenitiesetc., the food buffet was excellent. Shows- A good excellent variety, apart from the ABBA show. They're also applicable regardless of the comment's tone.

Your current language is English (US), Carretera Chetumal Km.

Dear guest, First of all, thank you for choosing one more time our little paradise for your Mexican holidays! We will be more than excited to welcome you many times more at our Bahia family ! We really regret you were not impressed with some of our services, we have taken note of these comments and we will share them with the departments in charge in order to take proper measures to guarantee our guests' enjoyment. The lobby is a walk from our suite but my pounding headache couldnt escape their blaring music at night. Tripadvisor performs checks on reviews. Please, approach our public relations desk and contact one of our Guest services managers, they will be happy to assist you. We were able to relax and enjoy every one of the things we look for in our holidays: outstanding food, friendly service, clean place, beach, pool. Staff was very friendly and helpful, restaurant and buffet food was delicious, shuttle service to each resort was very convenient, Amazing food, a'la carte restaurants, drinks and Service.

The staff there is very attentive; Igleyda and Aremi were the kindest and made every meal an absolute pleasure. Dear Guest, On behalf the management and all the staff from the Bahia Principe Luxury Sian Ka'an we would like to send you our appreciation for choosing us. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Our server Itzey was very friendly & attentive. ENTERTAINMENT TEAM - FANTASTIC!! Our Best regards, Tania Velzquez Bahia Principe Luxury Sian Kaan. Hotel Beach very nice located. Some of the employees remembered my husband and I, and it was just fantastic to see their smiling faces again.

Our hot tub on our patio had the slowest drip and after deciding lets just wait and let it fill we noticed theres no hot water coming to it. property, go with Sian Ka'an! could do to help us! Take into account that its further away from the beach. Claim your listing for free to respond to reviews, update your profile and much more. language, whether its just a rating or contains comments as well, etc.). After their trip, guests tell us about their stay. absolutely worth my stay here in Tulum. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. All in all, the best holiday we have had and we will definitely be returning! Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Melissa from animation- just a wonderful and very energetic young lady.

The vast selection of restaurants and entertainment. Check your booking confirmation email to find your booking number and PIN.

Great food, nice amenitiesetc. When passing by the geriatric section of the SK pool they would stop to chat, with no pressure to participate in activities. Good breakfast buffet, and great dinner options. Our room was clean on arrival. Excelente todo. Reviews are most valuable when they are original and unbiased. SK went above and beyond cleaning surfaces, tables, chairs. Early in the morning we would see a worker spraying all of the sunbeds around the pools. Easy to spend a week here! Accept our sincerest apologies for any inconveniences you may be experiencing, I have reported this situation to the department in charge. Shows are varied and descent. Conveniently located restaurants include Taverna Akumal, Imelda's Ecocina Akumal, and Nikkei Mashua Restaurant. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. She was so sweet. Yes, free parking is available to guests. Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. S'ian Khan has a lot of rooms with jacuzzis - these are amazing!

The fried bread (Bhatura) was excellent and we asked for a double serving each time we went!

The only downside was that they had not improved the dull lighting in the ground floor rooms or bathroom.

thank you all., We have been here two other times and have really enjoyed it.

Booked based on reviews. A proper follow-up to your comments will be given right away. The area was kept clean and sanitized. We are thrilled to read you loved our entire facilities and makes us proud to prove you felt the excellent atmosphere we have created for our guests. Our philosophy is focused on our guests satisfaction and we really want to change your perception. The most helpful contributions are detailed and help others make better decisions.

Nemesio at akumal pool bar and Misael at the akumal beach bar - super job thank you!

When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Alux Excellent. There's no capacity for cribs at this property. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Too noisy for our liking, but food was OK. Cleanliness of the resort, especially during C19. The first time I saw this show I thought that maybe the singers were having a problem or a bad evening, so I chose to watch them a second time. Nearby attractions include Akumal Beach (2.4 miles), Akumal Natura Rescue (3.5 miles), and Mayamar (2.5 miles). No soliciting with extra offers which we appreciated so much. Tania Velzquez Bahia Principe Luxury Sian Kaan, This is our 4th time visiting this resort. Maiko Quality of food good. Loved Sian Kaan as it was the quietest and more chilled (adults only) resort., Good breakfast buffet, and great dinner options. This resort is 59 mi from Cancn International Airport. He will treat you as royal guests! This property has taken extra health and hygiene measures to ensure your safety is their priority, Great location and facilities for couples, How to get to Bahia Principe Luxury Sian Kaan - Adults Only - All Inclusive from Cancn International Airport. Contributions should be appropriate for a global audience. The food was excellent but his service made it 100% even more enjoyable! Kind Regards from sunny Mexico, Tania Velzquez Bahia Principe Luxury Sian Kaan. Our final visit was marred when the maitred felt it was acceptable to present my husband with the wine bill when we were still eating our main course.



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