I met another frequent traveler on the plane that said because of the service at the counter and on the plane he would never travel with AirAsia again. I mean none", "Immigration offload for no reason then asked to rebook ..", "Airport crew was friendly and provided umbrellas to everyone as they boarded plane. ", "late flight from sg,will usually depart on time", "they moved to changi terminal 4. ", "The website did not clearly indicate that we have to pay for our luggages. 1. You could then fly to Ho Chi Minh City with an airline and back to Siem Reap with another airline. Great service and planes leaving and arriving on time. Seats are small and compact and the seat belt for the airline is small for a bigger person and not meaning over weight. This also happened to the flyer in front of me in line for luggage that was 18kg.
Neither of us had prior knowledge that the oversize baggage fee was extremely extremely overpriced. Reading their website, may be I read wrong, it says you allow one piece of check in luggage.
", "Oh Food. I think thats a bit stingy of the airlines because no one is sitting there. Are we allowed to use cell phones during the flight? Vietnam Airlines has amazingly friendly and helpful crew, extremely pleasant. This is offensive and ridiculous to charge $72 per 10Kg bag when their website isn't even allowing to prepay at a lower rate. There's a guy with one umbrella. ", "Ticketing desk chaotic with apathetic staff; no sense of first-come-first-serve; you have to be firm about people cutting in front of you and be sharp when they open or close the stations. InterestingI wonder what they do then with all of the money they took to accept my one bag (it was seriously 10k, I'm a small girl travelling alone there was nothing large about it). Boarding was quick and easy. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Siem Reap to Ho Chi Minh City. I like that they have generous carry on policy. ", "Crew on board was responsive and really helpful with regard of needs of passengers. All that to say, I wish I could get some money back, I would never have paid so much to check a bag if I had the opportunity to cancel the flight all together. ", "Our flight was scheduled to depart at 7:15 pm. Only facial tissues. ", "It was quite bumpy throughout both flight were I was wondering why it was perfect weather. ", "Quick, easy boarding, nice aircraft, capable and attentive crew. Even on international flight everything is al la carte, no free soft drinks. I ended up having to book a totally different ticket with another airlines (of course). Crew did almost nothing. Im not sure it was really the crews fault, but still sucked and not a great experience. ", "The plane was quite old and there were no beverages except for water. Short flight so no food or entertainment to judge. ", "cleaner cabin. ", "Even for a reduced fare, I've never been on any other airline that even makes you pay for water. ", "Unexpected charge of $450 to transfer planes in Vietnam. ", "This flight seems more and more every time we take an econo flight which, should be cheaper then what you get for pricing. Overhead bends were duct tape to stop from open during flight. On the other hand, Saturday is the most expensive day to fly from Siem Reap to Ho Chi Minh City. They called "final boarding" at 6:35, just as we were wrapping up. Search Ho Chi Minh City flights on KAYAK. Seem a bit disorganized. No idea what was going on.

Yes, youll need a passport to travel to Ho Chi Minh City from Siem Reap. ", "The company knew that there were going to be a delay and gave everyone notices 3 days before due to machanical issues (which wasn't true becaused I overheard the captain talking about a scheduling problem that the company knew for days and didn't fix while we waited for transportation). ", "Crew was accommodating, seat space for economy was generous and comfortable for a 2hr flight. when we arrived at KL there was again no communication and they then told us there was to be no accomodation, they had flat out lied. The person behind the counter was very rude about it as well. Annoying. So hence chaos for our flight. Missed our connection to Ho Chi Minh city. Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. It was a very disappointing result. Why not allow people to be comfortable? Something apparently was broken. Which leave leaves you with their HOT SEAT option. There will be better airlines coming and will provide better services. They could probably improve by assigning certain rows to use the front/rear door of the aircraft. No announcement. I love Vietnam. Fortunately the second segment was more delayed! Refused to credit back my credit card and said it would take 6 weeks for a refund. He then pushed me to hand over my credit card so he could charge me. Didn't even give us water when I asked for one.

The fruit tasted rotten and the food didn't seem as fresh either. Should be offering more leverage. ", "Cabin crew were professional and courteous. To manage the lines that were formed both for checking in and to board. ", "last minute schedule change from Siem Reap to Bangkok", "Staff was friendly and nice. ", "No food or drink offered during holding period..this more than doubled the flight time and was quite frustrating. ", "Vietnam airlines stands out in SE Asian carriers. ", "The short space between seats. Staff were very friendly. ", "The price was cheap and with the value deal you get 20kg can choose a seat and get a small sandwich and water that's alright. No food at all unless preordered. ", "The plane was new. ", "We had a flight at 11am in korea with vietnam airlines heading back to Singapore. ", "Crew was professional, relatively quick boarding", "Quick easy and simple. ", "Transit assitance was good, would have been even better if it was highlight after ticket purchase in electronic form", "Took too long (more than 1 hour in queue) to check in at Sydney", "I choose this flight because of late departure time", "There was a long line for the Hanoi-Ho Chi Minh flights but with multiple counters devoted to this route alone we were checking in not long after having been dropped off at the airport. The last flight leaves Siem Reap at at 6:20 pm and lands in Ho Chi Minh City at at 7:35 pm. I was charged $65 for my check in one piece of luggage.

Lights out for no reason. ", "The food was good as there were selections of either Japanese food or Western food. Nice in flight travel magazine. ", "Boarding is very unorganized, and takes so much time. Once we got to the airport and checked in the plane was further delayed. ", "First of all it left late with no explanation. Uncomfortable. Crew was ok", "If they werent always on the PA.

", "The flight had many open seats, the crew helped to board passengers efficiently, the food was plentiful and they even offered wine on a 3 hour flight. ", "Refused to check our baggage through Bangkok to our connection AirAsia flight. No entertainment or free food. The early departure was welcome, but unexpected and made us feel more rushed than necessary without prior notice. Push the button, it will spring up. Quick flight.

For a fifty minute flight it was ok.", "Friendly crew, organized check in and boarding process, sat on the runway for too long. Can't image what tall people do", "Unfriendly staff, poor piloting, really small and uncomfortable seats, no entertainment. bread and cold meat!!! Seat was cramped. There was no one to confirm the 4:30 wouldn't end up cancelled too, so we booked with another carrier. From no soda, the chicken nuggets tasting like fish, and the Burgees did not taste like burger very sickening! ", "boarding was delayed till last minutes before takeoff. Right after we got off the plane, we suddenly felt better. Scores according to KAYAK customer reviews, "Check in was efficient. ", "You have to pay for water, really? Also they advertised free WiFi but as soon as logged in you have to pay. I went to the counter the first time, and the person at the counter told me that I couldn't board the plane! MISSED BY 5 MINUTES AND GROUND STAFF VERY UNACCOMODATING", "There wer plenty of empty seats and the other people sitting in my row wanted to move to open seats but werent allowed because the seats apparently cost more money than our seats. You can then pick the flights that suit you best. ", "Book it trought kiwi and bought a suitcase of 20 k and air Asia say that it was not in my booking so I had to pay again. Included food in package but can't choose, both legs the same food. ", "There weren't individual entertainment systems. The condition of the plane is poor. This did not include the price of the ticket which I prepaid online. The rest of the flight was uneventful. To make matters worse, we had 3 small bags and intended to check all 3 in, now we did not want to pay $216, so we took one of the bags with us and of course had to part with the christmas presents that we wrapped for each other at the security line.
But as Vietnam continues to thrives in tourism. They should make it clear for people outside Asia who are not familiar with their policies what they should do to avoid these charges Jackie", "We had 30 minutes delay for a passenger to clear the immigration issue. ", "Staff were excellent. ", "Being charged for water. When I checked in for my flight, was told that my ticket was promotion. Long walk in DMK to transfer, inefficient. Is there a way to dry your wet hands with facial tissues? When asked the staff said they "tried" to change it. We're treated like second class citizens 4. Boarding was fast. ", "No delay, boarding smooth, crew excellent, leg room ok, nothing bad", "Check in was easy, food was decent, there was a TV in each seat", "The Premium Economy section is relatively small, and quiet. From then on all I have to say is that the planes have no entertainment, no leg room (they are known for the insanely tight seats) and no food. Very private and comfortable. ", "Very little leg room. Check-infamily with just computers is terrible, didn't worked properly.

Food tastes really good. I have tried to book an extra luggage via the website but it was impossible. I misunderstood when booking as website said on bag (meaning "cabin bag"/"carry on"), so not only did I have to pay the standard luggage cost for my one check in bag but also a same-day late fee, making it twice as expensive. ", "That I had to pay to check my bag.i haven't had to check my bag once my entire trip and they refused to give me my boarding pass until I paid and checked my bag .it was terrible and unprofessional and I haven't had a problem until I got on this flight", "Included snack/small meal on flight was nice.

", "Luggage allowance for economy is only one check-in bag, as opposed to most airlines these days, which give two check-in bags. I just gave up and slept. Put paper towels on your planes! Not enough instructions for self-service but no one on the floor to assist people. Shouldnt be allowed to advertise misleading prices on Kayak. ", "The flight was 3 hours late. Cost us 820 usd at the REP airport. Water passed out but no snacks. We heard the same thing happen to the lady in the seat behind us. Very unsatisfactory and a waste of our time now I would like to refund my ticket!!!! ", "The flight sat on the runway for ages and there was no explanation as to why we took off and landed so late. Hotel tax and regular taxi/tuktuk didn't come out at this time. I spent 13 miserable hours without being able to find a comfortable position for my legs. We decided to grab a quick bite to eat before boarding.

I hadn't checked my email the previous evening (my error) so still went to the airport really early. ", "I was charged $94 canadian to check one bag that weighed in at 10kg. We were there early since 815am, and only got our boarding around 10am. Are vanpool had 9 people, $90 for the van in total. Flight attendants were courteous and helpful. Even water cost money so you might as well bring your own. The airline drove another group for a different flight to their gate but the 14 passengers on our connecting flight were left on our own to run to the gate, only to watch the plane pulling away as we ran up. Bus transit instead of jetway. Catering from Japan is edible. Seating was comfortable. ", "It wasn't possible to check baggage through to Yangon despite it being advertised as a connecting flight.
", "Nice crew good airplane flight delayed and hour and then disembarking took a long time", "Incompetent ground staff in Siem Reap, who barely spoke English and no listening or problem solving skills. ", "Boarding on the 787 Dreamliner was ok French wine selection was good", "Food was average Limited entertainment movies etc Seat was uncomfortable and rocked either broken or poorly adjusted - thrilling on landing!! Cambodia Angkor Air, and Vietnam Airlines operate direct flights from Siem Reap to Ho Chi Minh City. I bought a ticket from Cambodia to chiang Mai, which had a stop in Bangkok. They charged $5 per kilo so we had $100 charge between the three of us for two baggages checked. And I was very suprised they served food for less than 2 hours flight!
", "There was a short delay.

They had not checked passport and confirmation number. Colombo ground crew and customer service didn't have any idea about the status of the flight. With KAYAK you can also compare prices of plane tickets for last minute flights to Ho Chi Minh City from Siem Reap. ", "I paid $144 USD to check 2 bags because Kayak give me the option of including checked bags (I thought it was already included) and didn't inform me of the need to pay for checked luggage ahead of time to avoid high fees.
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