Whenever my then fiance and I would stress about something, she would find a way to destress the situation and walk us through the issue we were facing. She did not even notice that the sand ceremony table wasn't set up. 4. We dealt with almost everyone at the venue one time or another, and everything always flowed something. She is out of this world. She is amazing and if you want your big day to go pe We looked extensively around the bay for the perfect location. Again, my wife and I have to give Jennifer and the rest of the Ruby Hill staff a huge thanks for a PERFECT wedding reception. In our eyes and our guests' eyes, the end result was a flawless night. No need to go anywhere else:-) Quality is key and hospitality is well above expectations. All the staffs were very friendly and helpful. Everything was We knew when we walked into The Club more than a year from our wedding date that this was the venue of our dreams! From its reputation and for the money we paid, we expected more. ruby hill You will not be disappointed. Christa, our wedding coordinator, was amazing! This location was so perfect for us. ith it. Robin guided me through every detail over months of back and forth communication on phone, email and in person. But even without the discount, their price would still be reasonable. When planning a wedding, you need a go-to person you can trust. She did an exceptional job in helping me with floor plans working with vendors and was always very humble and polite. So in short, we highly recommend booking your wedding (or any event) at Ruby Hills!! We did not feel rushed out of the venue at the end of the night. Through countless months of planning and email exchanges between Juliet, Danielle and I, the event went off without a hitch. Best day ever! I would recommend to consider getting more food for the guests! inish. Our family/frie From our first visit to our wedding day, the ruby hill staff was amazing! I had a wonderful wedding thanks to Ruby Hill. If you have any doubts about this place, I seriously recommend taking a tour. I feel so fortunate to have had my wedding here. I worked directly with Janan Ali to plan the perfect wedding for my sister, and she made the entire process easy. :). s were amazing, and Melissa - the amazing and professional coordinator - made all of my dreams come true.

Janan and her team were very organized and on top of everything before and during the day of the wedding. ruby hill albums Jennifer Franklin, our organizer was quick to respond to any questions, concerns and helped make our day the perfect day! The food was phenomenal - we didn't hear a single complaint. Guests have said multiple times how amazing the food and venue was. They made the experience a night to remember. My father is a French chef and he complimented the chef on the perfect execution of the entrees. She works well with all of the preferred vendors that we went with and the vendors all love working at Ruby Hill.

The food was delicious and cocktail hour was a big hit! My guests told us they waited 45 minutes in line to get a drink at the bar. Side note: Having a wedding there? so well coordinated every step of the way, the food was great, and the service was excellent. We had the filet, pesto sea bass, and a veggie menu and received compliments on all three. Service was excellent, and Melisa will give you tips on how to ensure there are no mishaps (i.e. I had the most memorable and best day of my life. On the day of our wedding, we entered the venue and we were just in awe. ing turned out perfect. ruby hill albums Not only were our vendors all great, but it made it stress free that they were all already familiar with the space and some even offered discount incentives for booking them through Ruby Hills. I would recommend this place to any bride looking for an elegant, beautiful, AMAZING and easy staff to work with - type of place. This is what I call 'customer service' ! There were no surprises in the set up and the staff knew exactly how to coordinate guests throughout the night. The staff members are great. The cost is surprisingly affordable. of our needs, worked out all of the details until everything was perfect, and truly went above and beyond for my sister and her husband. Daniele and Melisa took care of everything which made it a stress free day for my husband and I. There was plenty of space to have a beautiful outdoor ceremony (180 guests) and outdoor cocktail hour as well. I love that we could get ready onsite. It has great landscape and the multi million dollar homes leading up to the Club House set a great tone for guests. With many of our friends' sons or daughters getting married in the next year or two, I am sure The Club at Ruby Hill will get a lot of references, customers and accolades. We then found out after dinner was served that half of the tables didn't get served wine or bread and none of the vendors were served their meals (again, these are all items that were clearly listed in the contract and that we paid for!). Thank god all 200 of our guests didn't end up showing up- even with 170 guests, it took over an hour for everyone to get their food and we had to push back our whole timeline while half our guests were hungry. Thank you, Ruby Hill Catering for everything!! Absolutely beautiful venue!

was really helpful as well and when she didn't know an answer, she would find out and get back to me immediately. We couldnt have asked more from her. It was embarrassing, stressful, and frustrating. We were a non alcoholic wedding (for religion purposes) and they totally honored and respected that and worked with us to create mock tails for our guests! Our day of coordinator was Janan and would highly recommend her as well. I was working fulltime, and the last minute changes forced me to stay up late night to make emergency changes, merely a few days before my wedding. Never have I been this conflicted to write a review before, but I know that this will help clarify the reviews that have been written between July to September of this year. I highly recommend this venue for a wedding. ;) Firstly, Janan was absolutely amazing to work with. The scenery around the venue was gorgeous with the golf course, greenery, beautiful houses and hills. He helped me stay calm throughout my wedding day and worked wonderfully with our DJ to make everything go smoothly. Ruby Hill should not advertise as being able to cater that guest capacity. In choosing a perfect wedding, we visited more than 10 venues around the bay area. The staff was wonderful and Melisa made sure everything ran like clockwork. I had been living in San Diego and then moved out to Tulsa, Oklahoma while I was planning for a wedding in the Bay Area. I had my dream wedding almost 3 months ago at Ruby Hill. Thank you Club at Ruby Hill!!! The planning process was easy with Ruby Hill - they are experts! If you're thinking of touring this venue or booking this venue for your wedding or event, please ask for Jennifer! Diane Long did a fantastic job of coordinating things throughout the night. This venue is totally worth it, and a dream come true for us. Ruby Hill is a gorgeous venue, the staff is amazing, the food was delicious (we have had many guests say it was the best wedding food they have ever had), and they are partnered with some amazing vendors. s "on the floor" as they also oversee the kitchen to make sure the timing is correct, assist the vendors with thier needs, assists guest, and are constantly checking in with bride and groom as well as all other areas of the reception to ensure your wedding is perfect. The food was very delicious and served on time.

The steak was very tender and juicy. But more importantly, your dream venue and wedding would never come to fruition without a hard working coordinator, and for us, that was Jennifer Franklin. The staff was extremely helpful and detail oriented. From the beginning of our wedding planning process the staff at Ruby Hills went out of their way to make our experience easy and practical. Thx Jenifer for being there for us throughout. Also the service you get here for the amount of money you pay is well worth it, in my opinion. She was very approachable, attentive to details, thoughtful and caring. The ceremony site, reception hall, happy hour room and the bridal/groom room are very close to each other, which works perfect for the whole wedding party! People were surprised that the food was this good for a wedding and still keep raving about it! We met her in March 2019 and booked with her in April 2019. The service provide by the wedding coordinator, Melisa, was great. Boy, were we wrong, the food was great and the portions were huge. l. Melisa and Juliet made sure every detail was taken care before and during their wedding. Overall, we are so happy to have our wedding here! She was always prompt to answer all the questions we had and made it clear that her role was to ensure our wishes for the wedding was executed. She was phenomenal during every step leading up to our big day and helped us with every detail. Initially he mentioned he will return all service charges due to their poor services. The professionalism of Ruby Hill staff is questionable and not up to standard. Also, I had given her specific instructions as to what items I needed back after the reception because my florist had brought pillars over and I brought my own votive holders. However, Katrina Rozelle (in Danville - one of their choices) makes the BEST cake you will find so it works out. Gorgeous venue at a beautiful location. If you provide Melisa with details on how you want everything set up - you can be assured that it will be exactly as you had pictured it. We worke *This review is for all the services we received while working with Jennifer Franklin, the Event Sales Director for when we booked our wedding here. This is important for all couples considering Ruby Hill as a wedding venue: Berni Fitzsimmons no longer works there! They do require you to get your cake from 1 of 2 recommended bakeries unless you want to pay a cake cutting fee. bar, etc. The Club at Ruby Hill forced newlywed couples to choose from their preferred list of coordinators, so we were not allowed to hire our own outside coordinator. The venue itself is beautiful with breathtaking views of the city and vineyards with a Tuscan fee Classy, superb service,food, and personnel! They helped us think through the details, responsiveness was reassuring We had our wedding ceremony/reception at The Club at Ruby Hill a few months ago. Everything was set up exactly the way I wanted it to be without having to make sure. Special thanks to our day o We just had our wedding on October 14th, 2017 and our experience was beyond amazing. I'm glad and feel fortunate that we chose the right venue (and of course put a lot of efforts into it). I thought they could have done a MUCH better job. The Staff at Ruby Hill were obviously not equipped to handle a wedding party of our size (200 guests), given the many mistakes and details that were overlooked. Five days prior to the wedding, when I had already finalized table seating arrangements and printed out all table place cards, I was informed I would have to move 40 guests elsewhere. The hordeuvres were also delicious. rk with Loved everything about it. I wish I could relive this day because it was the best day of my life! Whether the ceremony is inside or outside you cannot go wrong! f coordinator, Danielle, who not only did coordinating the day of the wedding but also took care of all our questions and concerns prior to our big day. The staff and bartenders were very kind to me and my husband and we thank them for taking care of our wedding of 150 guests. Ruby Hill Catering staff was a delight to work with in the menu planning stages and on day of our wedding. pleasure to work ever since our first meeting as she was responsive and super helpful with our wedding planning. And our guests raved about how it was the beautiful wedding theyve been to! We signed a contract within a week of our tour. Love, love, love this venue and totally recommend! My bridesmaid finally found the Day of Coordinator (Jennifer Franklin) frantically walking in and out of the kitchen. ding night. The salad and the entree wasn't served the way it was presented to us during tasting or per our request/notes. We had a wonderful celebration that was memorable for us and all the guests that were a part of it! It was a blessing to have her there to keep everything going as planned and there was not one moment we had to worry about anything. She went above and beyond the entire time. The staff was amazing. Tasty food. as a great n amiable personality which r a pre requisite for this profession. They work with us to create our dream wedding. We would choose to host our wedding with them again if we had to do it over.

An experience to remember always. Unfortunately, Berni (the wedding coordinator who I worked with up until the month before my wedding) is no loner there (so if you see reviews that refer to her, just know she's gone). Sign up on The Knot to reach more couples and book more weddings! 3. She offered suggestions, guidance and opinions in a very appropriate way, but ultimately let me make the decisions to make the wedding of my dreams come true. It was perfect because the wedding flowed perfectly! Overall, having our wedding at Ruby Hills was a wonderful experience, and if we had to do it all over again, we wouldnt have changed a single detail. Since we booked Ruby Hill last November, every interaction and experience has been perfect. Robin was my wedding coordinator and she has an incredible ability to keep everyone and every detail on point while also bringing so much peace and calmness to the planning process. If you are deciding between wedding vendors, please do NOT choose The Club at Ruby Hill. Unfortunately, we had left all of our tea ceremony kit in her office and she did not arrive until 2:00pm so we could not access any of the items we needed. We also want to add that their list of preferred vendors were all top notch and we were very happy with the choices we made on photographer, flowers, cake, etc. Thank you for making our wedding day everything we dreamed of! On the day of my wedding, Berni, the catering director, allowed us to go early for a tea ceremony with our family members and let us take pictures before the ceremony. ), it was a class act. The staff is VERY experienced and know what they're doing. That will be $500 extra. I had to stand up from the sweetheart table, during my own wedding, to go look around for her, but she was nowhere to be found between 6:30pm-9:00pm. The food was delicious. The wait staff was great and very attentive to our guests and the few veggie and gluten folks we had. ; everywhere you look has something to look at. Working with Janan was amazing. The events team even helped us find a vendor for drapes that we had want Ivy daughter and her husband were married at Ruby Hill Golf Club thus past Why were half my guests served dinner 2.5 hours after the other half? I fell in love with the staircase that leads down to the reception room. She is also able to problem solve the prompt n unexpected issues which arise during ceremonies. I asked questions like "should we have one heater per table? The food was delicious, the venue was beautiful, and the staff were excellent.

Sitemap 65