[00:01:28] Angela Hursh: Unique Clicks show you which email recipients are really interested in your content. Read more. Yeah, and see whats going to work.

Yeah. I usually try to keep it to two sentences. Track sales and campaign performance in easy-to-digest reports. So, for instance, if someone is really into eBooks and checks out a lot of eBooks on Overdrive or Hoopla, we can send them messages about new eBooks coming into our collection. You can do something similar with data gathered from services used. Find tips to help you lead, manage, and make your business even better. So, thatll be a fun experiment to do, too. Get predictive insights about your contacts so you can personalize your marketing. Like a two-sentence plot description, which can be a little difficult. So, I do a lot of specific new book, new item collection marketing. And so I can create an advanced search that includes all of those formats. Test different versions of a single email to see how small changes can impact your results. The email sign-up form in BiblioEmail leverages your librarys existing taxonomy terms. And I picked the three-day number because over the course of doing all of these emails for the last five years, Ive just anecdotally noted that if someone is going to take an action, if theyre going to click on an item in an email, theyre gonna do it within the first three days of receiving it. Launch a store that comes with everything you need to start selling, including marketing tools. For example, lets say a prominent fantasy author was speaking at your library. The other messages that were doing right now print, eBook, and audiobook are targeted based on the use of items. So, we have a newsletter that we send once a month to a specific group of people. You can download the list of people who click on something inside your email and re-target them. Because honestly, if you think about If you ask people, Why are you signing up for a library card, the number one reason has been and probably always will be so that they can check out items. yale library identity And it doesnt actually count as open. [00:04:22] Angela Hursh: Bounces and unsubscribes: Email bounces occur when an email cannot be delivered to a recipient's inbox. Theyre print books, yep. So, what happens is once a month, we send these new item messages out. Usually actually they put the hold the first day that they get it. The library uses BiblioEmail to create personalized and targeted marketing emails, improve email success metrics, maintain a seamless branded experience between the website and emails, and stay relevant as digital marketers in the public library industry. So, we have a featured book of the month. [00:16:48] Tyler Byrd: Email is the only place where people, not algorithms, are in control, says author and marketing expert Ann Handley. Yeah, you are. More than 10,000 SMBs work hand in hand with Mailify every day, and also: Mailify processes the collected data to send email communications to subscribers. Well, thank you, Tyler. So, my folks in the collection department pick three new books that they think folks are going to be interested in. Open rate: The open rate is the percentage of subscribers who open a specific email out of your total number of subscribers who received it. Correct. They see the book, and then they want to click on it and go to the webpage. No. The same principle applies to marketing library programs. Looking for a job where you can make an impact. The cluster that we send the most emails to is called bedtime stories, and thats parents who are checking outparents or grandparents who are checking out a lot of kids materials.

Anything higher than that means your audience is eager to receive your librarys emails.

Case studies and how-tos to take you from startup to scale-up and beyond. And that was about five years ago. So, we can be pretty sure that if we have 150 holds placed on a book in the first two or three days after an email message is sent, most of those are going to be coming from the email. You can see all the items you've put on hold Continue Reading , The plain fact is: Next to the face-to-face interaction between librarians and community, an email list is yourmost effective library marketing tactic. Mailchimp is a registered trademark of The Rocket Science Group. If your open rate dips, try adjusting the time of day or day of the week when you send your emails. And there are many libraries that are coming on board finally. I have not for those teen messages. [00:05:44] Angela Hursh: But Im kind of limited in that way with the privacy stuff, because I cant see exactly what it is theyre checking out, just the type of item that theyre most attracted to. Yep. Got it. Everything from heat maps, to video recordings, to focus groups, and user testing, Google Analytics reviews, content audits, and a whole lot more to find exactly what patrons want and expect from a library website. That gives me a link. Piola is based on thousands of hours of research on user behavior, specifically patrons and how theyre using current websites and current technologies. Films, podcasts, and original series that celebrate the entrepreneurial spirit. The Library email marketing template was designed by our web designers who are experts in direct marketing. Well, as a matter of fact, I was working yesterday on going through So, once a month, I go through all of the statistics for the month prior and start doing the calculations. They can justify a bigger budget to reach your audience. Theres so many post-its all over your desk. [00:13:20] Angela Hursh: For Orange Bus founders Julian Leighton and Mike Parker, leaving the business was always the plan. This page is now available in other languages. Thats a sign of an outstanding email and you deserve a pat on the back! Deliver targeted, event-driven messages at scale using our Transactional API or SMTP integration. [00:25:24] Tyler Byrd: [Laughs].

Design personalized journeys using conditional logic and branching points. Then, in your email marketing software, patrons can be segmented by interest. Two free library marketing campaigns for National Library Week: Learn more here. But we started adding emojis to our subject line where its applicable. No. We have Evanced is our catalogue. Off and running? There are a lot of libraries out there who have budget concerns. And theyre not particularly interested for the most part in the old stuff.

So, I think theyre seeing the image, or theyre seeing the name of the book. Add online scheduling to your website so people book appointments with you. [00:17:41] Angela Hursh: Inside, do you include links for each different kind of format or content? And so thats another thing for me to keep in mind as Im sending these emails. Is there a description? These user preferences can then be mixed and matched in different ways by your library to send out targeted communications. It takes some time to learn how to get into the catalogue and remember to write down the holds and checkouts before you send it, and then write them down afterwards. If you want people to come to your programs, you needto communicate directly with the patron most interested in what you have to offer. Because thats a thing, too. One of the clusters within Orange Boy is called Bright Futures, and those are teens I think theyre between the ages of 13 and 18 who are frequent users of the library. And most important, metrics tell you what your community wants and needs from your library. If youre a new listener, and you didnt hear that episode, I would definitely encourage you to go back and listen. If you already have an email list, you can still backtrack and find out what your patrons are interested in. This metric will show you specifically which links get the most clicks inside your email and can give you insights into what content was most interesting to your audience. [00:11:25] Angela Hursh: And then the first book, nobody wanted to check out. Usually the responses will be captured in a spreadsheet, and you may then need to do some data clean-up to make sure the results match up with what topic areas you have already created in your marketing software. For each of those three books, I create a special tracking link that I embed in the email message. Send me their name and their contact information at hello@meetpiola.com. How do you know whats going on here? And they can send their email and say, I really like print books. And then you create clusters within Mail Chimp based on that opt in form. E-commerce Automations: Time-Saving Techniques for E-commerce. Google Analytics URL tracker, which I do quite often also. So, are you doing any kind of testing right now with say subject lines or anything else to see how you can get more opens and better engagement with those emails? Whether youre new to the platform or not, heres what you need to know. So, they create personas or clusters. Absolutely. So, if they like print books, they have a form. I look forward to being on the air again and the next great interview well have up. So, if Im in both segments, I will end up getting two different emails from you then? And then I trace that link. So when somebody clicks on that, like the book cover or the name of the book within the email message, it tracks that theyve gone straight to that item in the catalogue. Well, Angela, that brings us to the end of our show for today. I think its something that any library could easily use to see very similar results. And I might send them I usually try to keep it to three or less messages a week. [00:25:15] Tyler Byrd: Theyre trying to get access to all that stuff that you might have to spend money on at Amazon, or Walmart, or whatever for free using their card. See all the perks you can unlock as you grow toward becoming a Mailchimp partner. In just a few minutes, create highly visual personalized emails that will wow your email recipients and increase the use of your librarys programs, services, and collection. Seven Surefire Tips To Create an Effective Call to Action for Any Library MarketingPiece. Alright, before we head all, just a couple more quick things. And we know its going to a person who will likely check out an eBook. Okay, so describe this email to us. [00:04:48] Angela Hursh: I find their product is a little harder to work with. Self-improvement, brands to check out and things to see and do from food to fashion. And the great thing about it is that it breaks down your library cardholders based on how they use their card. Yeah. One, two, three? One is just with Bitly. On the front is a cute cat photo; on the back, coupons for the brands of cat food I purchase. Here are the basic elements to consider. And most libraries that Ive talked to that use Orange Boy are fine with that. Tracking metrics is a crucial part of your work. Send targeted and event-driven emails and handle and parse inbound email from your users. Is it true that its possible other people coming to the catalogue are finding that book and checking it out? LibraryAware subscribers can rest assured that we do everything we can to deliver your emails. [00:03:25] Angela Hursh: And its going to say, this just in, because its our annual list of holiday themed books for adults and kids.

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