The front desk unable to address my concerns because no manager available. And you could never get any help from Finding an excellent suite in today's place is hard, and this is when Intown Suites comes to your hope and advantage. We can all agree that Intown Suites management is EXTREMELY lenient and forgiving yet occasionally must deal with this one loud-mouthed/self-involved/selfish nobody. So I paid it. How would she know anything about me? My room #326, today at 3:00pm the elevators are shut down for floor repair. At 3:55 I got concerned because we had to check-in prior to 4:00 as per my reservation. Im still homeless and need somewhere to stay until September. One doesnt know how another person is feeling or thinking at that moment. I am a homeless veteran happy veterans Day, I would like to say that I paid for what is supposed to be a primeum room and all I got was primeum Roaches this is ridiculous for the price and I think u guys owe me a refund charged for a week of fighting Roaches this location is on Rivers Ave. North Charleston. Where it says absolutely nothing about housekeeping policy! The headquarters of Intown Suites is located in the Paces Ferry road which is around Atlanta and located in the United States and around the eastern place of that town., Also established in early 1988, the founder of Intown Suites is David Vickers, and the critical management of this place lies with Jonathan M Petchik. Theres no policy on it at all. Why am I doing wrong because I dont want people in my room when Im not present? This complaint was posted by a verified customer. So I referred to the paperwork that I signed ( theyre policy) and not on any of the paperwork does it say its policy for housekeeping to enter my room at all. location.
Our decision to live at InTown Suites Virginia Beach was the informative (but misleading) website and the information given to us by the nice lady who said she was over all InTown Suites reservations. To say that my stay was disappointing is beyond an understatement. My room was only cleaned twice during my entire stay. I will never ever recommend this establishment to anyone. And when the sheets were changed, I did not receive a fitted sheet. We have called n attorney for advice and have an appointment for 9am Monday.


Get verified information about InTown Suites complaints email & Phone number. Waste of time!!! We deal with people with special needs and the handicap. Intown suites in Hazelwood the mangers a sicko raping those women, I expect a response IMMEDIATELY!! 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. - Abusive staff, filthy, substandard & unsafe rooms, inadequate means of complaining to corporate.
If the wind blows to hard or it rains a little it really sucks you should want happy guests. I also had to deal with lights that had blown out and no came to replace them. Submit a complaint and get your issue resolved. Don't know where it would be put because the room is so small and I am paying top dollar and not getting what is suppose to come in the premium rooms. Headquartered at Atlanta, Georgia, the company offers travellers over25,000apartment-style rooms in more than 190 locations. I moved into RM 128 at the Intown Suites In Jackson, MS around September 27th. He got there about 230 245. she should have let him and me his mother remove his property. We have staying here since October 2019 and have had many issues with the Night/Weekend Attendant that we have overlooked and excused, until his actions have become more of a sexual harassment and threatening manner, by watching us from the window. I still wound up staying in InTown Suites 2 days later until the 18th. The Premium Room that we paid $2,382.50 a month for is suppose to have per the website a Recliner chair or sleeper sofa (We have neither in our room). We were not afforded the opportunity to see what a room looked like until right prior to check-in and room payment. Ms Hopson, I stayed at in town suites in San Antonio Tx, for 3 weeks I checked out February 1st , on the move out my husband left my crock pot and the manager Jennifer told me they usually throw things away, being in hospitality for over 5 years know motel hotels are required to keep anything left for any customer for 30 days , She told me they dont do that , I called customer service he told me Im lieing that its my word against theres.. why would I lie about my crock pot being left?.. I was in room 217 for almost 4 weeks but was moved to 219 bc of a leaking problem me and my daughter spent two nights in 219 and I find a bed bug on my pillow plus the room was Filthy when moving and have pictures of room 217 and 219 and the bed bug the office is telling me I have to check out immediately because I cannot transfer me to another room because it will transfer the bugs pretty obvious but why would I transfer it to another location to spread even more around Tennessee not a happy camper I have spent over $1600 with this company with Fair about the leakage in and the filthiness and now Im getting treated like this over bedbugs and have to transfer with no kind of assistance I have pictures of all but it will not allow me to post them, I reserved a room for 2 nights 3/12 h 3/13/19.
I need to evacuate due to health concerns. With over 196 locations in 22 states, InTown Suites is Americas largest wholly owned economy extended stay brand. Call the InTown Suites on their complaint number in the first instance on 1-800-553-9338. The floor was never vacuumed, trash wasnt taken out and the shower and toilets were left unclean. I couldnt imagine why someone would want to vandalize a place , unless there were younger people having a party and have no respect for others things I just cant see a family doing this. My wife and I left the residence we were staying at because we had a reservation ( Confirmation Number: 3TEALJP89 ) at InTown Suites located on Independance Blvd in Virginia Beach, Va. My wife arrived at 2:52 to check-in for the Premium Room we had reserved weeks ago. I went to pick the package up three days after it was delivered. The maximum occupancy per one-bed room is three people. Hopefully, We helped you to get some genuine records for InTown Suites Complaint information. I had a package shipped to them accidentally. As for specialplans, there is the Stay-Over Rates that allows you to extendfor less than a full week; Stow & Go Rate allows to hold your room and deposit for a small nightly fee; and Monthly PLU$ Rate that offers a discount when you pay for several weeks in advance. We made a complaint to the Manager, She was very nice, understanding and apologized, for his behavior and guaranteed us it will not happen again. Im a media professional/independent investigative journalist based in Atlanta. He got extremely aggressive and irate began screaming and beating on our door. I TRIED contacting corporate and get the reservation line with EACH phone number (704)789-2000, (770)799-5000,(404)350-8102 AND (615)366-9455. I really wish that I can talk to a human being instead of a goddamn computer every time I call up there no one answers the phone ever 346-399-6503 Houston Texas Im having problems with the manager I need yall to call me as soon as possible. It appeared that we woke them up, we then heard a door open around the corner and a women walked toward us adjusting her clothing and face mask. Being told that the office will be closed for about 45 minutes so that she ( the receptionist ) could take her lunch which lasted almost 2 hours. I reached out to your customer service line and was ultimately ignored. We patiently waited in the car sweating.
Danielle is an employee of intown suites and should be trained on customer service skills and how to relate to customers and people who are asking questions, My son was constantly complaining about guest fighting the police activity that was always there fighting in hall ways and the noise, he was in the process of moving in February my son struggles with mental issues and Danielle should work on being HUMANE with people with disability's, I travel alot and I will NEVER stay at any intown suites and i will Not recommend intown suites to anyone.Thank you my email is [protected]@aol.com please feel free to contact me. I would like to file a theft complaint with your manager and the employee at the front desk. I would like to file a theft complaint with your manager and the employee at the front desk. I called the after hours number, and the gentleman was not able to give me my room, so I had to go to another hotel to spend the next 2 nights. First of all the notices should have been at least a week in advance for extended guests and POSTED & NOTIFICATION should have been available for guests like myself at least 24-48hrs in advance. Is this your company? Hello My name is Patricia Thomas and I am a Manager for a group home called Unique. The hotel appeared to be very run down and many of the tenant appeared to be on very hard times where they would not complain about rooms not having promised amenities or abuse from staff.
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