They tell me to donate or give it away . Keep in mind their items ship FROM JAPANSince I cannot reply to their response I will update this review. They are extremely rude. They sized their life preservers for dogs giving breedsI had both of the breeds listed, both arrived too large, it was not their fault.

I tried to deal with their abysmal customer service woman. This is a rinky dink little business. Lesson learned. Tried to communicate with them and was rudely dismissed and told a supervisor would be calling me back. Pet Supplies, Dog Clothing, Dogs, Cats, Pets, 13275 E Fremont Pl, Centennial, Colorado, 80112 US, Rachel Martinez - Graphic and Web Designer, Alberto Antuna - Warehouse And Distribution Manager. I will never give Baxter Boo my money ever again. I ordered a shirt and what I got was a tee. I ordered a jacket that didn't fit and tried to return and they offered a fraction of the price I payed as a refund (once they received my return). so so so unacceptable BaxterBoo. Because it took so long to get back, our return policy clearly states she would be refunded her in an in store credit, which I issued immediately and sent her an e-mail to let her know her lost order was finally returned to us. dog worthy plaid oxford sweater pink baxterboo tan A cot bed that skidded across the porch when my 15lb dog tried to get on, told that is not a defect i can put a pad under the cot. Also it says use live chat facility but LOL there is NO live chat facility.what a big big disappointment. There are plenty of pet megasites out there that are run by people who wear expensive suits with no pet hair on them. They have so, so many listings for items on their website, but they are permanently out of stock! And again, blamed the mistake on me. Their ineptitude is my cost. i have no clue where my item is .. the FEDEX tracking number i was emailed is a invalid Tracking number so I guess I m never going to receive my items.

This company is full of liars and scammers. Before you buy a home or have this company complete a remodel I urge you to conduct much research on this company ask for references etc the company may be ok but my recent experience was hell. Finally had to file complaint with BBB. Bottom line, their sizing is not even close to being accurate, their customer service is a scam. The reviews & complaints posted about Baxter Boo was submitted by a member or guest on this website. I have yet to be refunded on my original order either. View contacts for BaxterBoo to access new leads and connect with decision-makers. Didn't get tax or shipping back. dog toy ottosson nina puzzle smart interactive baxterboo composite Total number of Crunchbase contacts associated with this organization, Total number of organizations similar to the given organization, Descriptive keyword for an Organization (e.g. One collar I ordered was suppose to be red and the other lilac. I will complain about them to the BBB and Attorneu General. I work 65 hours a week and go to school part time. 20042022 Defaulters.com | Allrightsreserved. They did send label for me to send them back, Got refund. I am a previous customer with first choice power, so I asked the. This company is why people order from Amazon. The snow suit is 6inches too small and rides half way up my dogs body so does not even resemble the chart they have. I would absolutely NOT shop here. If you see the response below from the company you can see what type of service they provide. BaxterBoo is a private company that has been in the industry for 16 years. ***avoid***worst online store ever. Asked if I'd the reorder would be free shipping as well and was told they would refund it after I placed my new order. No refund..And it never said that before i paid. AKA: $1.60So now I have paid for all but a buck in shipping plus return shipping. When they arrived late, one was lilac and perfect. This type of behavior makes me realize that I do not think that they are a reputable company and I will not do business with them. They say they have a disclaimer that "you might have to buy a size or two bigger to compensate for fur but my dog has skin-tight fur that adds nothing to his girth.and obviously, I did not shave him to take his measurement so it should make no difference even if he had a full body afro as I am measuring with his fur still attached to his body so the disclaimer is a pathetic pre-conceived fraud-aid. basic soft purple puppia harness sophie baxterboo If i was going to commit fraud why would i give the proper billing and change 1 digit on my shipping address ensurinf i wouldnt actually receive the order????

Ive sent them around 8 emails and not one has been returned. They should get zero stars. But that is not how we do business and we refunded her according to policy. I also tried calling, but apparently no one is ever in the office to take calls. To connect with BaxterBoo employee register on SignalHire. They do not allow for exchanges and make no allowances for issues with their products. She said I would have to take them both out of the packages and take a picture side by side. First, I was sent the wrong thing and then the second thing I ordered said it was made in the USA but when I read the label it said it was 'treated in the USA' - very disappointed! Not even close.

Needed to return an item for another size (aka an exchange)Had free shipping on original order. Find your B2B customer within minutes using affordable, accurate contact data from Datanyze. The "owner" Vickie basically accused me of fraud when I accidentally entered my shipping address 1 digit from my actual address and the item had to be returned. I recently purchased a home from this company that was very pretty on the outside but had many concealed, They took my 2 perfectly good blizzacks after stating one had a broken bead.When i picked up my car after annual tire change my 2 bliazzacks were nowhere to be seen.They say they don't know where they went .I purchaced 2 new tire from them to replace the 2 bliazzacks in the rear. They run great promotions and their prices are pretty competitive thanks to the coupons advertised on their site or online. The leg holes are almost on the sides of the body of the garment. Report Filed: Chaparral Concrete Equipment Co. Mixertrucks.com Poorly represented products, very poor workmanship Chico, California, I ordered a predator motorcycle helmet and they sent me a helmet that looks like riot gear. It took 4 months for the return AND I was told I would get my money back NOT a in store credit. ?Please keep in mind Vickie never once told me she ws the owner. But she is still acting like a child an throwing a fit. duval baxterboo I will NEVER Order from this site again and would not recommend it to my worst enemy. If I could give them zero stars I would.Its ok, they can keep my money, apparently they need it more than I do. BaxterBoo.com is run by one guy (that's me! They are not mentioning that it took longer than the policy days to start the shipment so no possible way it could ve returned within 15 days. BaxterBoo does not respond to Emails---definite sign of extremely poor customer service! !Thier policy says they would refund to original cc if the return was requested in 15 days hiw is that possible when it took 20 days just to ship from their facilities!! Beware of this company. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. When you have a discount coupon, they refund what you paid for the item - but just 1 day later you try to reorder the same item they messed up and they charge you full price - without the discount you had when you placed the order. Information provided by various external sources. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Report Filed: chris greenwood [emailprotected] CON ARTIST, CROOK, LIAR, CHEAT, THIEF, BIGGEST JOKE IN DENVER Conifer Colorado!! They owe me store credit, but have not responded to my inquiry about where it is. If I could give Zero stars, I would have. San Francisco Bay Area, Silicon Valley), This is the parent Organization of the sub-organization, Operating Status of Organization e.g. He recommended 2 other tops to try in my dogs "size" (ha!!) Something tells me I will not be able to post an honest review the company or product on their site. The annual revenue of BaxterBoo varies between 5.0M and 25M. The item was way too small and in order to exchange, you have to pay return shipping which costs almost as much as what you paid for the item. As such, Defaulters.com cannot be held liable for the complaints and reviews posted about Baxter Boo as per Section 230 of the Communications Decency Act. However, your order shipped out before I was able to remove it. I have ordered a dog carrying bag, a jacket, food, toys and even a Halloween costume. 13275 E Fremont Pl Ste 200, Centennial, Colorado, 80112, United States, 148 Cypress Ridge Ct, Ridgeland, South Carolina, 29936, United States, 7025 S Fulton St Ste 150, Centennial, Colorado, 80112, United States. Beware of this company! Defaulters.com does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. They were the same make collar only different colors. SaaS, Android, Cloud Computing, Medical Device), Where the organization is headquartered (e.g. All reviews are published without moderation. Had to exchange only twice due to sizing issues. apparently, when their customer services are rude to you, and you point it out, they sign you up for sex toy emails pretty sure this is several shades of illegal. Sure, I could have paid return shipping and gotten a store credit, but, clearly the sizes are not even close to being accurate, and I'd have to pay shipping (again) to get new items to me. If I could go lower than 1 star, I would Fraudsters pure & simple. If we were not an honest company, we would have never had to let her know we received her order back at all. specialize in dog clothes, cat clothes, Edit Lists Featuring This Company Section, E-Commerce Companies With Less Than $500M in Revenue (Top 10K), Internet Companies With Less Than $500M in Revenue (Top 10K). This, This company writes papers for students. Michelle N.s Reviews1.0 star ratingBUYER BEWAREIf I could give no stars I would!! The return policy is 14 days after order is placed, not when order arrives. Do not buy from them! Avoid avoid avoid avoid!!! Even if you're measurements add up. High quality and great service! 1 of them I ordered with out assistance. This site is a joke and the quality of items are not high enough to deal with the garbage return policies.

They have items mismarked in size and when you send it back due to their error, they make you pay the shipping and they don't give you an exchange. We use dedicated people and clever technology to safeguard our platform. Verification can help ensure real people write reviews about real companies. Usually receive items w/i one week (using free shipping option). The exclamation points in the emails while they are admitting to not doing their job correctly are beyond unprofessional. I said I had ordered a shirt and not a tee top. In todays, Fraudulent Broker Fred Golestani Involved In Theft, This company is a joke and should be put out of business, Manchanda Law Offices & Associates PLLC Review. ), who shares a home with two dogs, six kids (that's right), a bird, a rabbit and the occasional cat. Covered the return shipping fee myself and exchanged items were sent free of any additional charges. The material quality was good, but that was about the only thing that was good. When it comes to dog clothing, ordering the correct size can be tricky; I always refer to the size charts displayed on the product page and they are pretty accurate. The position of the Co-Founder & CEO is occupied by Josh Toney. I ordered 2 collars size 8-10 inches and a pink shirt for my toy poodle. It takes 2 weeks to arrive. email: "Yes, I did say I would remove the shipping costs from your order! They sent an extra large! Scammers and liars. The other was 2-3 inches too long. Leave well alone. Sheer arrogance, be warned & steer well clear of these guys. !Very unhappy please do not support this company. Its headquarters is located at Centennial, Colorado, USA. Anyone can write a Trustpilot review. If I bought from a different supplier, I'd have had the right size and a good experience. Tried to return and they would not accept due to their return policy, even though they are the ones that had the wrong measurements listed. Do not order from this company. They have mis-labled a very expensive snow-suit and now they want me to take the hit on the postage both ways, as well as the hassle of applying to recoup customs charges that were all for nothing as they blatantly sent me the wrong size. Their customer service people are unreasonable, and if I could give them a lower rating, I would. and four-legged variety within five feet of the front door. All terrific items at competitive pricing.

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