The topping on the cake was the beach party when I asked could I sit down they told me the sections were reserved but it was a bunch of kids under the age of 12 sitting with bottles of liquor and not and adult in sight! Orquidea Main restaurant for breakfast, lunch and themed dinners. The facilities, the beach, the pool and the grounds are all amazing so its a real shame they cant get most of the basics right. Garden Grill Alternate main buffet restaurant offering breakfast and lunch. Children 2 - 12 will be surcharged. I am not going to do that. BASICS!! He chased her in the hall and that was her excuse. Click the Link Accounts button below to link your UV account to your MileagePlus account. We sincerely apologize for disappointments at this time because it certainly does not reflect the commitment and the quality that we have exhibited for many years. See more questions & answers about this hotel from the Tripadvisor community. I see many reviews shouting out certain staff members. Once again there was a problem with crockery and cutlery, and also certain food items running out and not being replenished very quickly. The Rodizio couldve been great, but we had late reservations. Just a suggestion, but if youre going to allow such late reservations, make sure service and food is not lacking. Sending you our Warmest Regards, Kimberly Watson Online Reputation Coordinator, DO NOT STAY HERE Despite this warning we had an amazing holiday however we would not spend our hard earned money to return here. They used a company called Coming2. The nightly shows are repeated each week so if your there for two weeks it is repetitive. Are there opportunities to exercise at Bahia Principe Grand Jamaica? I have returned because Ive had good experiences and great service. The grounds were well groomed and the staff always had a friendly greeting and smile. They never tell you its elevators but why would they when the elevators were full of musk and mosquitos and they smelled like dirty mop water the restaurants would rush you to eat and then when asked for juice would only say they have water no juice at all. The staff were always friendly and polite.

Water sports is free, so we did kayak a few days. Oh and heres one even more interesting my guy was in the room relaxing me in the shower all we hear in the maid use her key to open the door he turns around because he not decent and she standing there then tries to Run back out the room talking about she knocked and didnt nobody answer. The pop was stocked everyday. Indicates an external site that may or may not meet accessibility guidelines. It should be done early morning or evening. We're finding the best Flights and Hotels for your vacation now. The pool, beach, water park and night time entertainment has save it for me and I did meet some nice guest here. There is room for improvement at this Hotel in a few areas which the management should be working on. We are looking forward to hosting you again in the near future to experience our new services.

I didnt see not one oxtail or a bit of curry the only good thing I did get was a drink in the lobby bar and that was because I added my own liquor. Best Regards, Kimberly Watson Online Reputation Coordinator Bahia Principe Grand Jamaica. Hmm thats weird! They NEVER ran out of food no matter what time you went. The one thing I will say is that we were very impressed with the professionalism of the entertainment staff. The safe in the room didnt work. Had problems with towels a few times not being replaced.

It was a hello or other greeting every single time. We were told to be in the lobby for 7am, so we were unable to grab breakfast as it opens at 7am. The resort is outdated they need better hours for restaurants and more variety of food. Thank your for your request. One thing that was annoying was the cleaner in my daughters room 18404 on a daily basis asked her for money. She made the restaurant so much more enjoyable ! It came out stone cold on normal bread with no onions, which is exactly what I could have got in the buffet Food in the buffet was not replenished when it had run out, it was mostly all cold. She was coming back in a timely manner, giving a sweet and genuine attitude, as well as amazing energy ! Escape will cancel and close the window. I feel they just need to get some basic stuff right to enhance the experience. In this public forum and being unsure of your identity we are not able to comment further. One of the perks of being a loyalty member is being able to select your room in advance. Search with the last 7 digits of a phone number to find a specific listing Thank you for uploading your photo of this business!Close.

Asking for extra cutlery or spoons was not made easy. Convention Policy -Individuals attending a convention cannot book this property for their stay. What food & drink options are available at Bahia Principe Grand Jamaica? The food at the specialty restaurants were good with the exception of The Knife. BEACH: There are several beaches on property. Montego Bay, Jamaica - Sangster (MBJ): 39 miles. Does Bahia Principe Grand Jamaica offer any business services? How does one use one rag one to wash they ass and their face is what I asked. Sports: soccer, volleyball, pool, darts, table tennis, water polo, gym, 3 dinners in la carte restaurants per week of stay (reservation and formal dress required), Diving lesson in the pool (subject to availability and upon request, a lesson per person per stay).

We recommend calling ahead to confirm details. The driver that picked us up was from another company and was luckily willing to make a second drive out to Montego bay for us. We were sitting and when asked when they were coming we were told oh soon just be patient. Buffets were average but the beach buffet is worth the extra five minute walk!! Bahia Principe features customized services with a personal wedding planner to help ease your worries and
The beach is very clean and a nice alternative to the pool. This is the version of our website addressed to speakers of English in the United States. Piscis Alternate main buffet restaurant offering breakfast and lunch by the beach. We travelled May 10-17. We brought extra things after reading the reviews about face clothes being nonexistent but we didnt need the ones from home. From driving through security to the lobby entrance. AVOID AT ALL COSTS! A map of the hotel and facilities would be benificial on checkin. Check-in Policy -Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. clean, we called to see if we could switch to 2 beds, but no one was answering the front desk, so we just said forget it and decided to just go with it, not like were spending the entire stay in the room. Yes, pets are typically allowed, but it's always best to call ahead to confirm. There have been a handfull of good, nice and pleasent staff throughout but as always the bad alway outweigh the good which is sad but most of them have no manners and no customer service skills. The Knife was good too. Pueblo Principe: local craft stores, live music, shows, sports bar and disco Rooms 848 rooms including 4 types: Superior Junior Suite, Sea View Junior Suite, Club Golden and Club Hacienda Room facilities: King size bed or two full size beds Pillowtop mattresses Fully-equipped bathroom with separate shower and hydromassage bath tub, wash basin, magnifying mirror and hair dryer Bathroom amenities Air conditioning Ventilador de techo Sitting area with sofa Balcony or terrace Telephone Radio alarm clock Satellite TV Coffee-making facilities Mini-bar Safe (additional charge) Ironing set WiFi (additional charge) Club Golden and Club Hacienda Junior Suites Children Bahia Scouts Children (aged 4 to 12) will have the time of their lives with these facilities: Children's pool Special shows and activities Entertainment team Mini Club (4 - 12 years) Other services 24 hour medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Nudist area on the beach Bahia 'au Naturel' (over 18s only) The hotel has a nudist bathing area apart from the other areas, Milestone Restaurant Sports Bar and Grill. If anything, from what we witnessed, it was the tourists/guests that were rude, and ignorant. Some exceptional people that deserve a shoutout include Casheen (best hostess ever), Kenroy (server at Dolce Vita Italian), Dillon, Fitzgerald and Charmaine (Rodizio Brazilian).
We had one day at the pool when a large party of Americans thought it was ok to come along to the pool bar, order loads of beer to be put on ice and generally be very loud with swearing etc, which spoilt it for others. I ordered the burger which on the menu said with brioche bun and caramelised onions. There were a few guests being raunchy, and the MC got on the mic and asked for them to behave and be respectful as there were children and families around, so kudos to them! Modal window opened. Come and find your place in the paradise of Runaway Bay. Bedding requests are based on availability and cannot be guaranteed. This restaurant offers snacks and food. All enclosed places (Restaurants, bars, lobby areas and rooms) Public transportation Work places Government owned and occupied buildings Health facilities including pharmacies Sports, athletics and recreational facilities for use by the public Educational institutions Areas specifically for use by children And places of collective use such as bus stops. Vacation Store Miami offers All Inclusive Vacations at unbelievable discounts on an extensive selection of resorts in the Caribbean. Quo ei maluisset persecuti, iriure theophrastus deterruisset duo ut. On first impressions the hotel was grand and clean. The Disco is fun too. Our room was not ready yet, and they told us to come back after lunch. The best one is by the snack bar/Childrens area.
In my head I will be filling for a partial refund because they do not stand for what they show online. Due to rapid changes in prices and availability, we need to update this page to make sure you see the most up-to-date information. Reservations required and dress code applies. Occupancy limits- 3 adults, 2 children, 4 total. I do not understand why people complain. Let our professional staff help you find your perfect family vacation, weekend getaway, spring break vacation or that special honeymoon. Shoutout to Kenesha ! On day 7 a bed arrived only for it to be a small cot (the children were 7 years old!!) No more pastries at 9am, breakfast finished at 10:30 still no more pastries!! Up to 2000 bonus award miles for United First & United Business. Fill out the form below to submit a White Page listing removal request. Breezes Runaway, a golf course with 18 holes, is only 5 minutes from the hotel. Their Saturday night theme is Jamaican and man, did we feast on oxtail and curry goat. Ask the hotel what activities are available upon arrival, as they vary according to the time of year. If this form contains invalid entries, the focus will move to the first invalid field upon clicking this button. I first inquired about the adult only side in which they said there werent any rooms available they were booked to capacity. Sorry, there was a problem updating your account. Tropical parties, scavenger hunts, Olympic games, contests, karaoke, theme nights. Reservations required and dress code applies. Transfer Policy -A price may display when children stay free, if your vacation includes transfer to your hotel. This is a very big resort so takes a few days to find everything that is available. Went to lost and found twice including when we checked out and it was not handed in. The fire show at the beach was fun. Runaway Bay, St Ann
My daughters room needed the toilet fixing, it didnt flush properly and it was leaking. But they were. sure you bring proof of your child's age to the airport. There are more places to choose from in the, bahia principe jamaica, grand bahia principe jamaica, gran bahia jamaica, gran bahia principe jamaica hotel, grand bahia jamaica, bahia jamaica, gran bahia principe runaway bay jamaica, gran bahia principe jamaica resort. The bathroom was big, and we had hot water all the time. Dont waste your money, try another hotel for a better experience. ROOM: When we finally got to our room about an hour later, they gave us one King bed (2 female friends travelling). This is simply not the case. We stayed a week and are already looking at booking another week very soon. Dear Guest, Thank you for taking the time out to share your comments, we want to express how truly sorry we are that you encounter in that situation. Overall we had a good holiday which I appreciate is not the case for everyone. On arrival to the hotel I was very impressed. Dear Guest, We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to improve the quality service at our hotel. All six of us received cold food (not even warm). We always got great seats there. What are some of the property amenities at Bahia Principe Grand Jamaica?

Nardelee did a wonderful job cleaning our room daily, she was amazing!! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Our favourite by far was Dolce Vita. This has not been a present experience and i could diffinately say more but needless to say this was my 1st and diffinately my last time going to this hotel i would actually give. Kenesha made the customer service a definite 10/10, thank you Kenesha ! Management is not present AT ALL. That was not the case this time and I will not be coming back. Drinking chocolate running out at 9am! Unacceptable and invasion of someones space. I paid a lot of money to be part of their priveledge club and they were no help with this situation. We reported this to our server and he didnt offer to warm up our plates or get us new food. Rooms pleasant and clean. I have been to Jamaica a few times and this is the WORSE WORSE WORSE RESORT IVE EVER BEEN TOO FROM BEGINNING TO END!

The room was a little warm and we realised that the AC was not working, we reported this on 3 occasions. We got to our room and, again, all seemed well. JAMAICA'S TOBACCO CONTROL REGULATIONS
That should not be tolerated at all and thats not a good look!

FREE, unlimited WI-FI throughout all areas of our hotels, Please contact the hotel for additional information regarding business services (gebgroupsbpjam@bahia-principe.com). Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool. We are happy to tip and did on several occasions, but that is our choice, hence she got nothing! After room change we had were given two towels to use for a family of 4 i requested extra which the house keeper response was "that's all they gave her in house keeping, but she will. The Japanese is the best in my opinion. We asked for an extra blanket, but got a thin sheet instead, or you could just wear warm pjs. Overall a great family holiday, my daughter and grandchildren visited grandparents and hired a lovely taxi driver to Santa Cruz. We regret that we were unable to exceed your expectations, as it certainly does not reflect the commitment and the quality that we have exhibited for many years. Minimum night stay restrictions may apply. 1 hour per day free (subject to availability and Upon request,) paddle surf, kayaks, tennis, catamarans for hire, snorkeling. Grounds maintenance was done at the most ridiculous times. Kind Regards, Kimberly Watson, This was the second time my husband and I stayed at the Bahia Principe Grand! Don Pablo A la carte Gourmet cuisine restaurant for dinner. Occupancy limits: 3 adults, 2 children, 4 total. We appreciate the comments and suggestions of each and every one of our guests; we see them as opportunities to continue working towards improving our product, quality and services. You are now subscribed to receive exclusive deals and discounts. Is parking available at Bahia Principe Grand Jamaica? Dear Guest, Thank you for your comments. The la carte restaurants book up fast so I suggest booking them on the very first. Falli habemus no nam, nulla dicunt voluptaria per ea, nam quaeque perpetua no.
The nude beach is not the prettiest. Just because you leave your country for a vacation, doesnt mean you leave your manners at home either. They are based on availability upon check-in. Bedding requests are based on availability and cannot be guaranteed. OUT to Steavenjo in the main buffet and Scoteesha in the Pisces buffet, whatever hospitality training they have received needs to be rolled out to the rest of the staff. People, if youre going to complain about food options, either bring your own, or better yet, dont go! The fridge was restocked daily so always had soft drinks, beer or water available. No compensation for our inconvenience was given and we were told if we had a complaint to take it up. There are some basic things the resort needs to do to improve the guest experience. Great view from our balcony. Best Regards Roanna Clough Bahia Principe Grand Jamaica, Lets start with the lobby so hot the fans felt as though they were blowing hot air on you.. the check in process the ladies behind the desk were very uncaring and just outright rude. Room Requests are not guaranteed. We was pleasantly greeted and offered welcomed drinks. It was ridiculous. Upon arrival lovely welcome cold drink, luggage sorted by a porter and taken to our rooms. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Best Regards, Kimberly Watson Online Reputation Coordinator Bahia Principe Grand Jamaica, Hotel Scheduled a shuttle to the airport for me that never came, The priveledge club scheduled an airport shuttle for me and my family to the airport to return home. Once again our waiters and waitresses were quick to make sure we had water and any drinks we required. The pictures are not the least bit of what you see. Thanks for the great time Bahia Grand Jamaica!!! The building with the buffet didnt have the air conditioning on or it was not working properly. If you need help, contact us by phone or EMAIL US, International entertainment program for adults and children. It's what you make of it. Grand Bahia Principe Jamaica is a luxurious beach resort located in Runaway Bay.
Bedding: 1 king bed or 2 double beds. This resort is great. 60 Main Street, Ocho Rios, St. Ann, Jamaica, W.I., Make sure everyone can find your business online. We had to return to the booth 4 times to get our pick-up time. I am disgusted at reading reviews that say theyre rude to white people, black people, purple people etc. Grand Bahia Principe Jamaica - company profile is confirmed by company owner / representative person / directory administrator. The cold food in the buffets (cheeses, meat, fruit etc) needs covering up as all the flies are landing on it. I requested for 4 towels again which again we was given 2 and left with 1 dirty one. We were very late to the airport.

Reservation changes may not be permitted unless authorized by the hotel. The staff all work very hard, the cleaners, waiting staff, gardners, lifeguards, entertainment, all of them. We queued a few times times in the evening for dinner, but even though there was 8 of us we were seated quite quickly. Food at the buffet leaves much to be desired. The shower pressure was perfect. Adults Only and Adult Friendly Resorts Jamaica, Hotels near Robb's Sunshine Tour & Taxi Service, Hotels near Rick's Tours and Taxi Services. If found attending a convention, guests may be subject to higher room rates upon arrival. Try different world cuisines and traditional Jamaican dishes in the buffet or in the specialty restaurants. Hotel Spring Break Policy -This hotel cannot guarantee a spring-break-free environment. Apparently no shuttle was every scheduled for us and they kept lying and telling us it was late. Would you like us to send you special offers, deals and other savings?
And the two restaurants I did eat at the hibachi out reservation was at 839 the book didnt come out until 1015. What are some restaurants close to Bahia Principe Grand Jamaica? Our shuttle was 1.5 hours late. Are pets allowed at Bahia Principe Grand Jamaica? Here is a breakdown of our stay. The other beaches are a bit rocky, but still beautiful, nonetheless. This lasted from around 9am to 1pm when we were trying to relax by the beach it was awful. We are grateful for your recognition of our team member, for being of great service to you during your vacation. Dear 770heathera: On behalf of all the Management and team members at the at Bahia Principe Grand Jamaica we would like to thank you for taking the time to share your comments. UNACCAPETABle. Satisfying our Guests is our principal aim. Bedding:1 king bed or 2 double beds. The Knife A la carte Steakhouse restaurant for dinner. However, we want to express how truly sorry we are that you encounter in that situation. Prices include government taxes and fees, but do not include baggage fees. One thing I can say food is plentiful and drinks in abundance (except for cranberry juice apparently) however after saying that the food didn't taste the greatest and I diffinately could of gotten better tasti g food and better costumer service skills for far less. day that you arrive you can use the Bahia Principe app and book right from your room. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Nearby attractions include Green Grotto Caves (1.7 miles), Sharkies Beach (3.2 miles), and Puerto Seco Beach (3.4 miles).

When you return to the UV site, youll be able to conveniently sign in with MileagePlus. Please rest assured that your feedback has been forwarded to the head of the relevant departments, so they can take the necessary corrective and preventive actions. Before even arriving I tried booking the restaurant on my app they were booked up until who knows when. Best Regards, Roanna Clough Bahia Principe Grand Jamaica, This was my fourth time at this specific Grand Bahia Principe property. This is not acceptable.

I requested a room change with a better view if possible, which I was granted the following day due to the hotel being fully booked. Be the first to share your experiences! We had to carry all our important items on us just on the fact knowing that people have the access to enter your room when they feel like it! It makes a huge difference bypassing lines for Customs, which was insane on both arrival and departure.

The staff in the buffet work really hard and you can tell its a stressful environment, its not their fault, its management that need to look at this and how it can be improved.

Reverse Phone Number Search Tips: Cant wait to see my extended Jamaican family again soon! When we went to lunch in the pisces restaurant which is also called the beach restaurant. Sometimes our room was not given any fresh towels, or the full complement of towels was not left this was sometimes a daily occurrence. Does Bahia Principe Grand Jamaica have airport transportation? Claim your listing for free to respond to reviews, update your profile and much more. Dress code applies. All linens sanitized in high-temperature wash, Hand sanitizer available to guests & staff, Daily temperature and symptom checks for staff, A family of 8, our holiday had been cancelled twice because of covid. I understand all this needs to be done but not during prime relaxation time. It is a pleasure to know that you enjoyed our services, and amazing staff during your vacation.

This company has no reviews. Theyre wasnt no entertainment the beach/ pool towels was like pulling teeth out a rock they only gave if you damn eat begged for them even after you gave up your towel card. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Plates and spoons were very hard to come by. Children ages 2 or older have to purchase a separate air seat. http://www.bahia-principe.com/en/hotels/runaway/resort-jamaica/, Bahia Principe Grand Jamaica Contact Number, Bahia Principe Grand Jamaica Email Address, Grand Bahia Principe Runaway Bay Contact Number, Glowing Star Elite Training Institute GSET. Dear Guest, We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to improve the quality service at our hotel. So sick of reading reviews about food quality and quantity.

I am happy to know that you chose us for your stay, while on vacation at our beautiful resort. The 848 Junior Suites of this resort feature hydro massage tubs and beautiful views of the garden and pools

Dirty plates and cups left in hallways overnight and during the day, not collected for hours. I will not be back to the resort that scheduled this shuttle for me. Nothing like dancing under the moon and stars. THIS IS NOT A RELIABLE COMPANY! Their beef patties are the best I had all week. I told them Im not leaving the front desk until I receive clean tags and towels. or the turquoise waters of the ocean. There was lot of beach chairs. I would suggest though, to bring a blanket as the room tends to get cold even with the AC off. See details about taxes and fees. In fact there were no ground floor rooms on the property so my father had to move rooms the next day. They have entertainment at the main section and while we stayed away from crowds for the most part, it was a riot listening/watching from a distance. The welcome drink really helps.
Families who want to return home with plenty of memories from their exploration of a new culture and get the most from their visit to Jamaica, but with all the comforts of a hotel of this kind.
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