Unfortunately, exchanges cannot be fulfilled for online returns. . Please contact our Customer Service Teaminfo@stevemadden.com.auif you have any questions. We know that you'll love your STEVE MADDEN purchase - but if something isnt quite right, we've got you covered! To return your sale or promotional purchase, please email us at info@stevemadden.com.au. Any items received that do not meet the above criteria will not be processed for store credit. Simply return your item to any full price STEVE MADDEN retail store in Australia to receive a refund or exchange. Due to the high demand of STEVE MADDEN products, we do not offer exchanges for online purchases, as there is no guarantee we will have your preferred choice in stock.

Store credit will be provided in the form of a digital gift card, valid for online purchases for 12 months. *Please note we have extended our returns period for those effected by State lockdowns to 30 days from when stores reopen. See payment terms.

A higher initial payment may be required for some consumers. General wear and tear or misadventure is not covered. Online returns will not beaccepted in stores. Full priced items purchased in-store can be refunded or exchanged within 30 days with your proof of purchase. For further details, please visit our FAQ page. Your order will be shipped the next business days in case you place your order after 17:00 or during the weekend. We suggest that you return your purchase and place a new order. Once we receive your return, our Quality Check Team will access and process your refund within 1-7 business days. General wear and tear or misadventure is not covered. Thick braided straps with rhinestone embellishments complement a tall slender heel, for an ultra-luxe appeal. Klarna badge, Enter your debit or credit card information, Your first payment is taken when the order is processed and the remaining 3 are automatically taken every two weeks. SUBSCRIBE TO THE NEWSLETTER AND GET 20% OFF! We offer free returns* within 30 days on all full priced orders made online.

To initiate your online return, please contact us at info@stevemadden.com.au. Size recommendation: We would recommend you to orderyour own size. Any shipping costs will not be refunded. Students Get 25% Off* Full Price Styles With UNiDAYS! This includes, but is not limited to, discount codes, Buy 1 Get 1 Free, Gift With Purchase, Spend & Save and Second Pair Half Price offers. Please note it is the responsibility of the customer toensurefaults in materials or workmanship are communicated within a reasonable timeframe. STEVE MADDEN reserves the right to repair or replace items deemed faulty.

To find your nearest STEVE MADDEN location please visit our Store Locator.

Steve Madden Women's Heels | KENLEY-R Rhinestone. Log into or create your Afterpay account, instant approval decision, Your purchase will be split into 4 payments, payable every 2 weeks. If you are between sizes we recommend ordering a size up. For more information please visit our FAQs. Buy what you love and split the cost. *Please note purchases made online, must be returned to online.

Select your size and sign up to be notified when it is available again. Items must be unworn and in original condition, with tags, packaging and box included. CA residents: Loans made or arranged pursuant to a California Finance Lenders Law license. If you have purchased an item online and believe your item is faulty please contact our Customer Service Team oninfo@stevemadden.com.au. Level up yourstiletto sandal game with KENLEY-R. Free Standard Shipping On Orders Over $25 AUS Wide, Wear Now, Pay Later | Klarna | Afterpay | Zip. *Promotional purchases include any order made with a code or under a limited time offer. Once we receive your return, our Quality Check Team will access and process your store credit within 1-7 business days. All return postage costs on sale items will be at the customer's expense. ORDERS PLACED ON BUSINESS DAYS BEFORE 17:00 WILL BE SHIPPED THE SAME DAY. Please note that we cannot accept returns for in-store purchases online, and vice versa. Refunds are strictly not provided on sale or promotional purchases. Refunds are made to the original method of payment and can take up to 7 business days to appear in your account. If you purchased a product in-store, please bring your item to one of our STEVE MADDEN Store Locations. Sizes can run small. Elevate your go-to Slip-on-toe pump with KENLEY.

We offer a return period of 30 days, counting from the day your order was delivered. Its easy and interest-free. Orders placed on business days before 17:00 will be shipped the same day. Shipping charges for returning the goods are for your own account. Items must meet the requirements as stated above. Orders placed on business days before 17:00 will be shipped the same day. At Steve Madden Europe you can easily return unworn shoes, bags, clothing or accessories. STEVE MADDEN is not responsible for loss of store credit vouchers. Final Sale items will be clearly displayed on the product page. Items marked as 'Final Sale' cannot be returned for refunds or store credit. Refunds are made to the original method of payment and can take up to 7 business days to appear in your account. Is your size out of stock? Once we receive your return, our Quality Check Team will access and process your store credit within 1-7 business days. This policy does not affect your statutory rights. There must be no damage or signs of wear, such as sole markings or scratches. Go to checkout and choose Thick braided straps complement a tall slender heel, for an ultra-luxe appeal. STEVE MADDEN is not responsible for loss of store credit vouchers.

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