Mexican, Contributions should be

Mexican, Contributions should be appropriate for a global audience. Would definitely recommend staying at Aloft if. Private parking is available on site. We look forward to seeing you back soon! The location was very nice. Choose your currency. You must have JavaScript enabled in your browser to utilize the functionality of this website. Read more about possible travel restrictions before you go. Best regards! The hotel itself is. Alejandro at the rooftop bar was the best. The rooms are beautiful and clean with fast Wifi and AC. Check-in: Also, if you have kids you are not allowed to use the rooftop pool although at the time of the booking this is not mentioned. Coba Mza 05 Lote 01, 77780 Tulum, Mexico tulum resorts The nearest airport is Cozumel International Airport, 40 miles from the hotel. aloft splash tophotelnews Cordially. First, please receive an apology for the inconvenience and disappointment this may cause you. Your contribution should be yours. The most helpful contributions are detailed and help others make better decisions. Additional charge, Wine/Champagne

We look forward to the opportunity of serving you again, in the near future. Create new memories this summer with our favorite packages of the season and save. With a garden, the 4-star hotel has air-conditioned rooms with free WiFi. Great for those traveling in couples and groups. Your question will be published on Booking.com after it's approved and answered. To book a room with more than 1 child under two years of age it is required that you contact us directly. Would not recommend walking or biking to/from the beach at night as the road is dark. , Is this property already done or atill under construction? Other than that, the hotel was near perfect. Yes, we do offer private shuttle service from the airport and back. The breakfast included was really good. the hostel across the street was playing super loud music with deep base that kept me awake until 2 am. Also, do you offer shuttles to the beach? Alot of confusion with the destination fee and what was included or not. Additional charge, Fax/Photocopying, Business center, Meeting/Banquet facilities awesome place to stay with family in tulum. Best price guaranteed Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details. Thanks. The rooms are perfectly set up, shower pressure was great and the beds were amazing! Hola! What food & drink options are available at Aloft Tulum? Top room amenities include a minibar, air conditioning, and a flat screen TV. We are open since February 18th and already creating unique experiences for our guests! And once our breakfast was included we could only select one thing, where on the website it does not say that at all. Guests loved walking around the neighborhood! Alot of beautiful details. Hello are you all offering covid testing at your property? room was excellent, the whole hotel was very nice. Pleasant stay, good for one night stay, but a bit expensive for this hotel. This was our first vacation in two years because of COVID and we wanted a small quaint place to stay. Product was successfully added to your shopping cart. After sifting through the dozens of poorly marked bikes it was frustrating to find that the bikes were in desperate need of maintenance. I did not want to leave. We paid extra for our breakfast to be include and we had to tell them twice at the restaurant and they made me go back to the front desk to get someone. Can teenagers aged 16 and 14 use the rooftop swimming pool? I have emailed. Additional charge, Kids' meals The hotel is great, it has great facilities and one of the best breakfasts in Tulum. International, The customer service has been less than desirable. I opted in for a resort fee (you can elect to start any night of your stay) and it included food and beverage credits, daily shuttle to 2 drop offs along the beach, one very close to the archaelogical zone, and some other nice perks. Dear Ines V, Thank you for your recent correspondence regarding Aloft Tulum hotel. The staff was so helpful especially Enrique! The hotel was superb. They even surprised me with a birthday treat. We recommend the guacamole and the cheese plate. No complaints! Booking.com. What are some of the property amenities at Aloft Tulum? The property was very clean and the staff were very friendly. Yes, we do have 3 restaurants in the hotel for our guests: Aloft Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival. They also have bikes to rent, and we had so much fun exploring Tulum with the bikes, is the best way. They're also applicable regardless of the comment's tone. Hi, do you have strong wifi in rooms sufficient for zoom video calls? Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. See more questions & answers about this hotel from the Tripadvisor community. Sincerely, Sergio Parra, The best hotel we stayed in 24 days in Mexico. Conveniently located restaurants include tico Rooftop Bar & Lounge, Bio-natural Tulum, and Costelao Tulum. We had a great time at Aloft hotel where we had stayed in a King Room for few nights. Muchas gracias por considerar Aloft Tulum para su prximo hospedaje! its clean, elegant. The property usually replies within a few days. Location btwn downtown and beach. We recommend calling ahead to confirm details. It was beautiful and felt like the perfect vacation. After reviewing your info well contact you as soon as possible. Hello, thank you for reaching us at Aloft Tulum by Marriott! Hola, thank you very much for your interest in Aloft Tulum for your upcoming trip. Clean and nice rooms. Regards! Lt 1 Smz 1 Region 14, Tulum 77760 Mexico, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff. Hola, tienen servicio de transportacin, recogido y llevar, al aeropuerto de Cancun? room was excellent, the whole hotel was very nice. Have a nice weekend! It is a brand new hotel. There are more places to choose from in the. Great amenities - I loved the bar and game area! The beach clubs are: Beautiful rootop pool. Availability confirmation and instant booking. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. The location was good too. Then the hotel decided to put alllll of the guest on the same floor right next to each other. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Which room amenities are available at Aloft Tulum? Rooftop was nice, Great staff! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The property was great. Cordially. To edit a review youve already submitted, contact our Customer Service team. SEARCH AVAILABILITY, Leave us your email and an agent will offer you the best option according to your search. We are always pleased to receive praise and acknowledgment of such a positive nature. x, Dear sierranowak, Thank you very much for giving us this new opportunity to be your hosts. We're also just a short drive from stunning Caribbean beaches. Aloft Tulum has a restaurant, outdoor swimming pool, a fitness center and bar in Tulum. Issues concerning Booking.coms services should be directed to our Customer Service or Accommodation Service teams. the value for money is great for tulum standards but for international standards is overpriced. Please enter the dates of your stay and check what conditions apply to your preferred room. Popular points of interest near Aloft Tulum by Marriott include Las Palmas Beach, Paraso Beach and Tulum Bus station. greetings, we don't have bikes for rent free but we can recommend you some places. Disclaimer: This is not an official website. Will always recommend this hotel to friends/family traveling to Tulum. Please enter a valid email address. They offer breakfast in the morning and small bites at the rooftop pool. Our Destination includes the following for our guests: Sign up and we'll send the best deals to you. My partner was violently sick the last two days of our stay and was unable to leave the room. I am still due a $500 refund from my stay in July. Great memories of an excellent experience. Daniela was super helpful. Dear Tati545, Thank you very much for giving us the opportunity to be your host. Prices are the average nightly price provided by our partners and may not include all taxes and fees. This is the version of our website addressed to speakers of English in the United States. This lets us know our reviews come from real guests like you. Hotel information and booking website unofficial, Av. Treat yourself to a rewarding stay at more than 120 participating hotels and resorts across the Caribbean or Latin America. Everyone was very helpful and friendly! Yes, we do have strong WiFi connection available in rooms all all public spaces as well starting at 50 Mbps, so there wouldnt be any problem to use Zoom.

You can sort and/or filter them by time of year, review score, and more. And a beautiful outside forest area. Your comments will be shared with Enrique , Filiberto & the entire team as reinforcement to continue their efforts to make the property a leader in excellence. Nearby attractions include Hunab Lifestyle Center (0.1 miles). Respect the privacy of others. Gave us lost of infromation on the local spots, ruins and water parks near the area. Check your booking confirmation email to find your booking number and PIN. The hotel itself is bright and airy with food and coffee at your disposal. As you describe the procedure you share about the bicycles we have in courtesy, its correct, it was not the appropriate procedure, we took corrective measures. Dear monilomeliq, Thank you for this new opportunity and trust in Aloft Tulum. It was so QUIET and 1/4 the cost of the strip hotels :-). they have 2nd pool on the ground floor however the water was very cold! The rooftop poor and bar were our favourite spot. Private parking is available on site (reservation is not needed) and costs USD 1 per hour. Thank you very much. Nice room views and cute decor., room was excellent, the whole hotel was very nice., Approximate prices in USD for a 1-night stay. W XYZ Bar, open daily for Lunch & Dinner, reduced Bar menu The deserts were delicious! Hello, I am interested in booking this hotel for a trip in Jan 2022, does this hotel offer bikes for rent/free available? Couldnt have this or that. frankly I was a little bothered. The toilette paper was perfumed not really good for the pH down there. I also made use of the gym, rooftop pool, and free bike rentals, all of which were great. Taxes and fees that are shown are estimates only. To our surprise the hotel had only been open 5 months when we stayed there. Mix, mingle and soak up the jungle views from our rooftop lounge, offering great music and vibes, dining and a variety of cocktails.

The only con was that the food at the restaurants werent good at all but the breakfast was pretty good.

Hi, do you guys have a partnership with any beach clubs? -Mia Beach Club Had the classic American comforts of a nice bed, easy to use AC, and being very clean which were much needed after some severe flight delays putting us in at 2am.

The bed and, pillows were very good. Thank you and hopefully I can visit again soon! Cordially. While the hotel has complimentary bicycles they are not organized or clearly marked with the numbers they are assignedwhich makes it a time consuming process to find your assigned bike. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. I have never been treated so rudely and unprofessionally by staff anywhere else than my experience at this hotel. Thanks! Thanks Aloft!!! HELLO!! We can also arrange taxi service from hotel to airport. luggage storage was a plus as well. more. Best price guarantee on our site. Great memories of an excellent experience. Knowing I was annoyed, with a smirk and a shrug, they placed me above a retail shop that was under construction and had a constant rotary hammer drilling towards my room from around 7 am in the morning throughout the day.

the restaurant because of money kept intercom few times to the room until very annoyed. There was a problem loading the reviews.

We look forward to seeing you back soon! Children 18 and above are considered adults at this property. If you stayed at this property through Booking.com, you can write a review.

Ruddy the rooftop bartender was especially helpful at telling us about fun things to do around town and was very kind. Jorge Miranda Coba Mza 05 Lote 01, 77780 Tulum, Mexico. If you booked through us and want to leave a review, please sign in first. Latin American. It blew my mind and wasnt even that loud. They also have a rooftop pool and restaurant. Hi! The staff was friendly. 3:00 pm, Check-out: I traveled here for my birthday and was hoping to have a pleasant stay in a newer hotelwith reasonable expectations due to the Aloft brand. Are there opportunities to exercise at Aloft Tulum? Everyone was very helpful and friendly! All rights reserved. They kept checking in to see how he was doing and even checked on me because I was then 'alone" on vacation. My friend and I would go there everyday and just chill and enjoy the view while we recharged energy at the end of the day. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Yes, paid private parking on-site and secured parking are available to guests. Your current currency is U.S. Dollar, Choose your language. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. The hotel also had free transport service to take you to Mia beach club and Paradise beach club which is quite nice if you dont want to drive there or take expensive cabs. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. JavaScript seems to be disabled in your browser. Super comfortable and clean, but there were some things I did not like. Aloft, Distance in property description is calculated using OpenStreetMap, Yes, it is 0.9 miles away from the center of Tulum. Appointments need to be scheduled at least 24/48hrs prior to your flight. We went during the rainy season so it would be nice to heat the pools so we could enjoy, but thats just a minor suggestion. Great hotel if you're looking for a place to stay in Tulum that has more amenities. Staff is not the friendliest either.

The most helpful contributions are detailed and help others make better decisions. Yes, in our rooms we have air contioners. food as well as drinks were good for the hotel restaurant but a little expensive, however you can expect that from this kind of hotel in tulum.

I think they also have bikes you can borrow but I personally didnt use them. The staff was so friendly and helpful. Great amenities - I loved the bar and game area! Aloft Tulum has been welcoming Booking.com guests since Dec 24, 2020 Dear Guest, Thank you very much for giving us the opportunity to be your host.

You can play pool at the accommodation, and car rental is available. On top of that, it is located very close to the Cenotes and Tulum Ruins. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. located quite far from the beach. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Please dont include personal, political, ethical, or religious commentary. Hotel room is very small. fun pools. Please enter the dates of your stay and check what conditions apply to your preferred room. He provide the best service.

You'll receive an email as soon as the property answers your question. , Aloft 1 Bedroom Suite with 1 King, Garden view, Balcony, Terrace Double, Guest room, 2 Double, Garden view, Balcony, Terrace King, Larger Guest room, 1 King, Garden view, Savy Suite, 1 Bedroom Suite, 1 King, Garden view, Balcony. Guests submit their subscores and their overall scores independently theres no direct link between them. Top Location: Highly rated by recent guests (8.4), Select dates to see this property's availability and prices. Cancellation and prepayment policies vary according to accommodations type. Hello!! The music was way to loud on the roof top. We look forward to seeing you back soon! I dont remember his name exactly but I think it was Alejandro who served us. At Aloft Tulum we are committed with the satisfaction of our guests. Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool. Aloft Tulum has a terrace. However, the rooftop pool bar was amazing not because of the pool but because of the staff., its clean, elegant. I loved the decor and the black-out shades in the rooms. After their trip, guests tell us about their stay. Like no, your the hotel figure it out! its clean, elegant. Efectivamente, contamos con servicio de transportacin por parte del hotel, el cual puede agendar a travs de nuestro operador:

Do you offer shuttle services to the Cancun airport ?

Booking.com does not accept responsibility or liability for any reviews or responses. Your current language is English (US), Great for Two Travelers. With a garden, the 4-star hotel has air-conditioned rooms with free WiFi. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. FOM Paola Pena. If you have any questions regarding the facilities or services provided at Aloft Tulum, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking. awesome place to stay with family in tulum. Get up to 10,000 bonus points in the Caribbean & Latin America. Yes, dry cleaning and laundry service are offered to guests. The taxis they provide charge you almost double the amount of ones in the streets of Tulum town. At the moment, we have partnerships with Gitano Beach, Mia by Selina and Roc Luxe. We had a lovely stayed and I recommended for sure!! -Roc Luxe Copyright 19962022 The staff was so friendly and helpful. We look forward to the opportunity of serving you in very near future. Hi, do you have a shuttle service from the airport? Try again. If so do you offer free shuttles to the clubs you have partnerships with? Browse questions from guests for anything extra you want to know about the property. This trip was so frustrating, I unfortunately will have to contact the corporate offices. Speaking English and Spanish, staff are ready to help around the clock at the reception. The location was on the outskirts of the heart of Tulum night life and party scene. We're sorry but we can't understand what you are referring to, would you be so kind to elaborate?

Mediterranean, Booking.com mayat its own discretionalter, modify, delete, or otherwise change these Guidelines. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. We look forward to your next visit in the near future. The room was big and clean, love the decor. As of today we dont, however, we are expecting our own bicycles to arrive this week for guests to use them at no charge. Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay. Taco place open till 12:30. The only thing missing for me was a facility to get a manicure, pedicure and massage. Booking not found double-check your booking number and PIN then try again. amazing breakfast.friendly staff, Daniela was super helpful. If you need any assistance at all please let us know and we will gladly help you. Best Regards, we arrange shuttle to cancun airport trough our college Jorge, if you send us a chat on booking we can give you the information, we can put a crib in the room if you like that. The staff at the hotel are ALL VERY helpful, welcoming and were always smiling. Error: Sergio Parra, Great experience with good value for money. Terribly rude staff and constant construction noise with a nice rooftop bar, pool, and waiters, I have traveled all over the world and have stayed hotels in every price category. Fernando was super sweet also at the aloft rooftop, really helpful. Aloft was just the oasis I was seeking!! The hotel offers a continental or la carte breakfast. Guests can use the business center or relax in the snack bar.

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. | FROM 78,00 (USD $) The rooftop pool was super nice and scenic. Yes, Aloft Tulum offers an airport shuttle for guests. All distances are measured in straight lines. Breakfast variety is also small, could have been better. Booking.com does not accept responsibility or liability for any question or answers.

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